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How to contact us

Residential Services Office 

3.02 Saw Swee Hock Student Centre
Houghton Street
London WC2A 2AE
Tel: +44 (0)20 7955 7531

Halls of residence queries: accommodation@lse.ac.uk

Private housing queries: private.housing@lse.ac.uk

Opening hours (November-December 2015):
Monday to Friday
13:00hrs – 16:00hrs (Halls of Residence and Private Housing enquiries)

Residences Fees Team
LRB502 Lionel Robbins Building
Houghton Street
London WC2A 2AE
Tel: +44 (0)20 7955 7532 or,
Tel: +44 (0)20 7107 5252

Hall fee queries:

Opening hours:
Monday and Thursday (in 3.02 Saw Swee Hock Student Centre)
2.00 pm  - 3.00 pm



After you have applied for accommodation

Are rooms offered on a 'first come, first served' basis?

No. Instead, we use a lottery system to allocate vacancies. Within each two week batch of applications, applicants are assigned a random number and processed in order of this number. 

The only exceptions to the lottery system are: 

urbanest King’s Cross, urbanest Westminster Bridge
urbanest King's Cross and urbanest Westminster Bridge are the only halls for which we make offers on a 'first come, first served' basis. Also see: LSE Accommodation Policy [PDF] 

Students with children

Students living with children can be accommodated in a small number of flats and houses. We offer family accommodation on a first come, first served basis, and give priority to families who already live in residences.

Students with disabilities

Special consideration is given to applications supported by the Disability and Well-being Office. For more information see: Application for priority

How likely is it that I will be offered a place?

First year undergraduate degree and General Course students

If you are a first year undergraduate or General Course student, you are guaranteed an offer of accommodation as long as you apply by the deadline of 30 June 2015. If you are holding the School as an insurance place we will not make you an offer of accommodation until your place becomes firm. Also see: LSE Accommodation Policy [PDF]

New postgraduate students

Our remaining bed spaces (approximately 40 per cent) are allocated to postgraduate students who have applied by the deadline. For postgraduate students, this is the 31 July 2015. Also see: LSE Accommodation Policy [PDF]

Continuing students

The last remaining places (around 5 per cent) are reserved for continuing students in special circumstances or current and recent student hall committee members. In either case, you will still have to go through the regular application process, apply by the deadline, and places will ultimately be selected by wardens and managers in each hall. Also see: LSE Accommodation Policy [PDF] 

How long will it take until I receive an offer decision?

An instant acknowledgement email is sent to you, once your application has been received. 

We will then aim to let you know within 28 days whether your application has been successful.

Please note, that for first-year undergraduate and General Course students at this stage of the year, if you have not had an offer from us already, you will not hear from us until 14 August onwards.

For first-year graduate students, we have limited space across all halls at this stage. We will be making offers on a rolling basis as cancellations occur from now onwards. Please pay attention to your Hallpad and email accounts.

Note for students from London
If you are a new undergraduate student and are based within the M25 London orbital motorway, you will receive a decision only after 30 June. Also see: LSE Accommodation Policy [PDF]

How quickly do I need to accept the offer?

Your deadline for accepting your offer is 48 hours or less from the date that we made you the offer. Please read your offer email carefully for exact details of your offer deadline as 48 hours is the maximum time period and your deadline may be less.

What happens if I miss the deadline to accept my offer?
If you miss your deadline, you will be invited to join our waiting list. In this instance, we cannot guarantee that you will receive another offer of accommodation. 

How do I accept the offer?

To accept your offer and secure your accommodation, log into Hallpad and complete your pre-payment. We will then confirm your place. Also see : Accepting or declining an offer

Will I get my first choice?

This is not guaranteed. Your application will contain six preferences, three for LSE halls and three for University of London halls. If your first choice is available, it will be offered to you and we remove it from our list of vacancies. If there are no vacancies in your first choice of hall then the second choice is looked at and so on.

If none of your preferences are available, we will continue as follows:

Undergraduate and General Course students: If none of your preferences is available, you will be offered the next available room.

Postgraduate and continuing students: If none of your preferences is available but you have told us that you are ‘flexible’, you will be made an offer for whatever room is available. If you have told us that you are 'inflexible'  and none of your preferences is available, you will receive notification that your application is unsuccessful and you can join the waiting list or amend your preferences, if you wish.

Can I request a particular room?

No, allocation of specific rooms is not carried out. Only students with special requirements may be placed in rooms with specific features (e.g. disabled access, single sex flats).  

I was invited to join the waiting list. What happens now?

If you miss your deadline, you will be invited to join our waiting list. In this instance, we cannot guarantee that you will receive another offer of accommodation. Once you have joined, we will send you regular updates on the status of the waiting list.

To find out how we prioritise making offers to applicants on the waiting list, download our waiting list offer priority information sheet [PDF]

urbanest King's Cross is the only residence that is available on a first come, first served basis. All other residences are allocated via our lottery system.