How to contact us
Staff in the Student Services Centre can answer general questions or refer you on to specialist teams as appropriate.



If your query is related to fees, financial support, immigration or admissions, you may be referred to specialist drop-in sessions.

Late arrivals

Read the Welcome Week 2016 Guide

The Welcome Week Guide is an excellent tool which gives you the essential information to settling into LSE smoothly. Some events will have passed by the time you arrive at LSE however, there will still be a few events being run - check out the post-Welcome Week Events timetable on page 38 of the Welcome Week Guide. The events are hosted mainly by LSE LIFE and are designed to be able to give you ‘good practises’ how to approach studying at LSE. You do not have to book yourself onto these courses though it is recommended- see LSE LIFE to book yourself a place.

Attend Late Arrivals Events

The Student Services Centre are holding a "Top Tips for Late Arrivals" session on Friday 7 October 2016 from 2 - 3pm in CLM.3.02. Dr Giovanni Graglia will present a series of practically focussed tips to help you make up for lost time and get settled in at LSE.

LSE LIFE are also holding a number of different events for all students throughout Michaelmas Term.

International students

International students should read the information on the International Students Visa Advice Team (ISVAT) webpage. This page gives information on registering with the Police, and how to get UK visa advice. Our ISVAT staff are the only team at LSE qualified to give visa advice. Please see their page for further information on drop-in sessions and submitting a web query. 

Late registration

You will need to register as soon as you arrive on Campus. Late registration takes place in the Student Services Centre (SSC). During registration you will also be issued your ID Card. For late registration times and what documents to bring with you see the New Student Programme Registration page. 

Watch a recording of the LSE Welcome Presentation

LSE Welcome Week Presentations give us the opportunity to welcome you into the LSE community and give you the opportunity to find out about the services, support and opportunities LSE can offer you to make your time at our university as memorable as possible.

The Undergraduate and Postgraduate Welcome Presentations are now available to view online. You will need to log in using your LSE username and password so please ensure that you have activated your IT account. Please see page 32 in the Welcome Week guide or the IT account activation guide.

Contact your department

During Welcome Week departments hold their own events, some of which are compulsory. It is important that you contact your department to let them know that you will be starting university after Welcome Week. Your Departmental Administrator will be able to update you on anything that you missed in the departmental presentations and will be able to point you to your Academic Advisor or Supervisor.

Societies and Clubs

Joining a society is a great way to get to know likeminded as well as a diverse groups of people at LSE and they are vital in helping you settle in. LSE has over 200 student led Clubs and Societies which means that there is something for everyone. Membership fees start from as little as £1.50 for the year. You can become a member by either going online to the LSE Students’ Union website or popping into the “Activities Resource Centre" (ARC), 1st Floor of the Saw Swee Hock building. 

Activate your IT account

Your IT account is needed to access your mailbox, campus computers, electronic resources such as Moodle, and the university’s WIFI. For security reasons you are only able to activate your IT account once, so please read the instructions carefully! Instructions to activating your IT account can be found on page 32 of your Welcome Week Guide, or on the IMT webpages.

Choose your courses

At LSE, most students must complete a total of four units per year. Once you have completed all of your administrative paperwork, such as your Financial Undertaking Form, you will be able to see the “Selection of Courses” option in LSE for You from 1st September. For more information on course choice at LSE please see the Undergraduate Course Choice page or the Graduate Course Choice webpages.

Self-Guided Tour

LSE can sometimes seem like a maze of buildings - get to know the campus by taking a self-guided tour with the LSExplorer. The map can be picked up from the Student Services centre in the Old Building or downloaded here.

How to guides

Check out our ‘How to guides’ for information to frequently asked questions such as ‘how to open a bank account’ or ‘how to register with a doctor’. Your Welcome Week Guide also gives good starting information on settling into LSE and the UK.

Consider ordering a discounted student travel card

Traveling in London can be expensive. If you are doing a lot of traveling into London it is worth considering purchasing a Student Oyster Card which gives a 30% discount on travel cards and bus pass season tickets. See the Student Travel Card page for more travel information.

Off Campus Support Scheme

If you are an undergraduate or general course student, not living in the LSE halls of residence you should have been contacted by your mentor over the summer. Make sure that you contact your mentor; they are invaluable to ensuring that you settle into LSE with confidence and two feet firmly on the floor. For more information about the Off Campus Support Scheme, please see page 6 of the Welcome Week Guide or visit the Off Campus Support Scheme webpage.