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Who's who in the Student Services Centre

Advice & Reception

The Advice and Reception team manages the counter service in the Student Services Centre (SSC). Their specific responsibilities include:

  • Providing the first point of contact for enquiries and signposting enquirers to the appropriate school services              
  • Coordinating all School Welcome Week events, maintaining the Your First Weeks web pages and managing the Off Campus Support Scheme              
  • Providing one-to-one advice on School Regulations and Codes of Practice              
  • Processing applications to the Repeat Teaching Panel and monitoring attendance
  • Producing student ID cards for undergraduate and taught maters students
  • Administering the School's student consultative fora and the Departmental Tutors Forum

Contact the Advice & Reception team with a general enquiry

  • In person: at the SSC counter during opening hours
  • By email: ssc.advice@lse.ac.uk
  • Over the telephone: 020 7955 6167

Contact the Advice & Reception team with a specific enquiry

Contact a Deputy Manager


The Registry team is responsible for creating and maintaining the student record. Their specific responsibilities include:

Contact the Registry with a general enquiry

  • In person: at the SSC counter during opening hours
  • By email: registry@lse.ac.uk
  • Over the telephone: 020 7849 4994

Contact the Registry with a specific enquiry

Contact a Deputy Registry Manager

Financial Support Office

The Financial Support Office administers awards and scholarships for both current and prospective students, and advises students experiencing financial hardship. 

Contact the Financial Support Office

International Student Immigration Service (ISIS) 

The International Student Immigration Service advises overseas applicants, currently registered students and recent graduates on student immigration rules, applying to come to the UK and student visa extension applications in the UK. 

Contact the International Student Immigration Service

Assessment and Regulations

The Assessment and Regulations team administers and advises on examination appeals and cases of misconduct and plagiarism.  The team also deals with student complaints on academic matters and advises on degree and programme regulations.

Contact the Assessment and Regulations Team

PhD Academy

The PhD Academy is a dedicated services hub for doctoral candidates. 

Contact the PhD Academy

  • In person: 4th floor, Lionel Robbins Building
  • By email: phdacademy@lse.ac.uk
  • Over the telephone: 020 7955 6607


The Timetables Office is responsible for the scheduling of all timetabled teaching, the allocation of teaching rooms, providing personal timetables for undergraduate students (which can be found on LSE for You), and maintaining the degree programme regulations for undergraduate on-line course choice. 

Contact the Timetables Team