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How to contact us

LSE Off Campus Support Scheme

Advice and Reception Team

Student Services Centre

Old Building, Ground Floor

Houghton Street




Email: offCampusSupport@lse.ac.uk|

Tel:  020 7955 6337


Off Campus Support Scheme

What is the Off Campus Support Scheme?

Students who do not live in halls of residence can sometimes worry that they will feel out of the loop about things going on around campus.

The Off Campus Support Scheme helps all new undergraduate and General Course students who will not live in LSE halls of residence connect with each other and the LSE community.

All eligible students will be allocated an Off Campus Mentor and a mentoring group of other off campus students to help them settle in to life at LSE.

Who is eligible to take part in the scheme?

Although all LSE students technically live off campus (there are no Halls of Residence immediately on campus), the Off Campus Support Scheme is here to support students who fall under these categories:

  • Undergraduate or General Course Student
  • Not living in an LSE Hall of Residence.

If you are living in an LSE hall but feel like you would benefit from additional help with settling in, please do consider approaching your Warden, Subwardens or Hall Committee for assistance.

What is an Off Campus Mentor?

Off Campus Mentors are students like you, but with more experience of LSE. They are here to help you transition into university life.

Your mentor will be available to answer your questions by email before you arrive at LSE and throughout the academic year, in person or by email.

Off Campus mentors are not counsellors or supervisors, so they may not be able to answer questions on academic or legal matters, for example. However, in cases where they cannot answer your question, they can still help by identifying the appropriate service for you to contact.

What is an off campus mentoring group?

You will meet with your mentor as part of a group, because your mentor has been allocated a number of mentees who are all living off campus. Group meetings have the additional benefit of helping you to broaden your social network and meet other new students who are also living at home / in private housing. You can also ask your mentor questions about university life in a relaxed group setting.  

If you prefer to meet your mentor on your own, that's fine too - just let them know!

When will I hear from my mentor?

Your mentor will contact you via email prior to Welcome Week. Please keep your personal email address updated in LSE for You| to avoid missing your mentor's introduction. 

How often will I meet my mentor?

Your mentor will arrange a meeting during Welcome Week. 

They will arrange further meetings at minimum in weeks 2 and 7 of Michaelmas Term, then at the beginning and end of subsequent terms. If you need to speak to your mentor outside of these times, they are available to answer questions via email throughout the academic year.  

Where will we meet? 

It is a good idea to meet your mentor or group during the day in public areas. Rooms are set aside on campus during Welcome Week for this purpose, but your mentor may choose to meet somewhere else, such as one of the LSE cafes. 

What if I do not want to meet my mentor? 

You are under no obligation to attend meetings with your mentor, but those who do tell us that it really helped them to settle in.

Whether you choose to meet your mentor in person or not, they are always available by email throughout the year to answer any questions that come up. Don't feel shy about getting in touch! 

Become an Off Campus Mentor

Becoming an Off Campus Mentor is a great way to give back to the LSE community while improving your own communication and interpersonal skills.

Mentors help new students to settle in at LSE by providing pre-arrival support and staying in contact to answer questions / offer tips throughout the first academic year. They also help to facilitate the establishment of a social network among off campus students.

You don't need to have lived off campus in your first year to be eligible to become a Mentor. Having experienced living off campus first hand may be useful, but all we require is an appreciation of the different experience of students not living in an LSE hall of residence and an interest in helping them.

All mentors must:

  • Complete the online application form.
  • If shortlisted, attend the Selection and Training Session on the afternoon of Wednesday 25 February 2015 (returning Mentors) or the afternoon of Wednesday 4 March 2015 (new Mentors)
  • Commit to the Scheme for one full academic year
  • Agree to abide by all terms of The Mentoring Agreement  

Application process

Applications to become an Off Campus Support Scheme mentor in 2015/16 have now closed.

Successful applicants will be sent an invitation to the relevant training session no later than Friday 13 February 2015. If you do not hear from us by this date, you may unfortunately assume that your application has not been successful in this instance.

If you have any questions please contact Lydia Halls, the Off Campus Support Scheme coordinator, by emailing offCampusSupport@lse.ac.uk|

Mentoring timeline



  • We invite applications from new mentors. 
  • Applicants are invited to a training session.


  • Applicants attend a training session to improve communication skills and learn about the expectations of the scheme.


  • Those who successfully complete the training are invited to become mentors.

Early September

  • Mentors receive their list of mentees. 
  • Mentors email their mentees to introduce themselves, offer to answer any immediate questions and arrange a group meeting during Welcome Week.

Welcome Week

  • Mentors meet with their group on the LSE campus to answer questions, help mentees to get to know one another and conduct a tour of LSE and the local area.
  • Mentors attend their department orientation events if requested.

Weeks 2 and 7

  • Mentors meet with their mentees again.

Throughout the entire academic year

  • Mentors are available via LSE email to answer any questions and pass on useful information as requested by the scheme coordinator.

Beginning and end of each term

  • Mentors offer to get together with their mentoring group to catch up and offer advice.


The Mentoring Agreement

Off Campus Mentors are expected to:

  • Provide pre-arrival support to mentees via LSE email to help smooth their arrival on campus. (Mentors must have regular access to LSE email from the end of August)
  • Be present on campus during Welcome Week. This is a firm requirement of the Scheme. If you will be delayed in arriving, you must contact the scheme co-ordinator immediately
  • Arrange and attend group meetings (or individual meetings when requested) during Welcome Week, offering further meetings in weeks 2 and 7 of Michaelmas Term, the beginning and end of the Lent Term and prior to exams in the Summer Term, at a minimum
  • Provide a friendly and informative introduction to your mentees and help them to get to know one another
  • Take your mentees on a tour during Welcome Week
  • Respect confidences and only share anything mentees tell you if you are worried your mentee may be doing something illegal or harming themselves or others. In this instance you should inform the scheme co-ordinator immediately
  • Provide prompt, ad hoc guidance to mentees via LSE email for the whole of the first academic year
  • Promptly distribute essential information to your mentees as it is sent to you by the scheme coordinator
  • Make yourself available for events that  you are invited to by your department, and be prepared with something to say about the scheme. Abide by the Terms and Conditions of the School, in particular those governing The Equality and Diversity Policy

Please note that failure to do any of the above could result in your removal from the Student Mentoring Scheme. 

In return, LSE will provide mentors with:

  • Informative, targeted training
  • Opportunities for personal development
  • Information on where at LSE to direct mentees for assistance
  • Your participation in the scheme will be recorded on your Personal Development Aide Memoire (PDAM)
  • Full support from the scheme organisers in the event of any difficulties

If you have any queries about the scheme or this agreement, do not hesitate to contact Lydia Halls, the scheme coordinator|.