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E-mail Peer Support:

tlc.peer.support@lse.ac.uk|

 

 

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Peer Support

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The aim of the Peer Support programme at LSE is to provide student-led, informal and confidential assistance to students who would like some emotional support, help and reassurance. Around 20 undergraduate students each year are trained to become Peer Supporters and they can be found in LSE Halls of Residence and on campus. You can read more about the scheme in this report from the 2013/14 Peer Support Graduation|. To find out about the current group of Peer Supporters, including how to contact them, see the Your Peer Supporters page|.

What is Peer Support?

Peer Support is a proven successful programme which runs at many universities in the UK and the US. It provides students with a space to talk and be listened to. It can sometimes be hard to talk to friends and family about certain issues, therefore Peer Support provides a crucial service for students to talk about anything they are worried about.

Peer Supporters are not counsellors, nor can they provide you with solutions to your problems. However Peer Supporters have been specifically selected and trained in listening, questioning and responding skills to ensure they are able to help other students to reach their own solutions. It can be helpful to talk to someone who is non-judgemental and outside of our situation.

‘In training we shared problems that we were dealing with at the time. The process of having someone really listening to me was not only incredibly liberating, it was empowering. It inspired me to overcome the worries I had and to want to help others through theirs. The gift of listening is indescribably valuable.’

Alastair (a Peer Supporter)

What can we help with?

Peer Supporters are available and happy to listen to any problems, which may include:

  • Homesickness
  • Stress
  • Financial concerns
  • Your course/the workload
  • Family
  • Eating problems
  • Having trouble sleeping
  • Friends and relationships
  • Sex, sexual health, contraception or pregnancy
  • Self harm
  • Suicidal thoughts
  • Alcohol or drugs
  • Worries about the future
  • Employment
  • Loneliness
  • Cultural differences
  • Peer pressure
  • Exam anxiety
  • Supporting a friend who is experiencing difficulty

Who are the Peer Supporters?

Peer Support is now in its fourth year at LSE. The current group of Peer Supporters - some 18 undergraduates from a range of LSE departments - completed their 30 hour training programme in June 2014 and will receive ongoing training and supervision throughout the academic year with the LSE Student Counselling Service.  

For the 2014/15 academic year Peer Supporters will be based in Passfield Hall, Carr Saunders Hall, Bankside, High Holborn, Northumberland House and Roseberry Hall, and will have links with wardens and the halls committees. There are also campus-based Peer Supporters who do not live in Halls.

All Peer Supporters can be contacted by any student regardless of their year of study, whether they are living in a hall of residence or in private accommodation.

 

How to contact a Peer Supporter

You can contact any Peer Supporter that you wish or you might prefer to contact Peer Supporters at your Hall if there are some assigned to it.

Any LSE student regardless of which year you're in or where you live can contact any Peer Supporter.

By e-mail

Feel free to contact any peer supporter by e-mail to arrange a time to speak to them.
This would be the preferred method of contact as it allows Peer Supporters to set aside some time for you so that you have their complete focus.

You can find the e-mails of specific Peer Supporters by clicking here| or you can email the Peer Support Programme more generally on tlc.peer.support@lse.ac.uk| and a Peer Supporter will get back to you.

Click here to find out how to contact specific Peer Supporters.

FAQs

  • What does confidentiality mean?
  • Will talking to a peer supporter really help me?
  • What if the peer supporter doesn’t understand and can’t help me?
  • Can I choose which peer supporter I contact?
  • Is my problem too small and irrelevant?
  • Can I use Peer Support to get help for my friend?

  • What does confidentiality mean? – Everything you talk to a Peer Supporter about is kept between you and the Peer Supporter. All the peer supporters have signed a document to this effect. However in certain situations confidentiality can be broken; for the safety of the person seeking help, for the safety of the wider community and for the safety of the Peer Supporter. In such circumstances breaking confidentiality does not in any way mean that what you have shared becomes public knowledge. A Peer Supporter will only tell the relevant person/s in regards to maintaining safety i.e. a Warden or LSE counsellors.
    Peer supporters will never share anything you have told them with their friends.
  • Will talking to a Peer Supporter really help me? – Talking to a Peer Supporter is not guaranteed to help, however a problem shared is usually a problem halved. Peer support schemes have been successful at other universities as they allow an informal, confidential and student-led method of support. Hopefully peer supporters enable a student to feel more at ease than in a formal setting. They can also relate to a fellow student in a more successful manner than a professional who is no longer a student.
  • What if the Peer Supporter doesn’t understand and can’t help me? – If you find that talking to the peer supporter has not provided the level of support and help you desired, there are other services designed to help you at LSE and in the wider community. The Peer Supporter is trained and will be happy to help you find a suitable method of support. The LSE Counselling service provides more formal help and drop-in counselling is available. It may also be helpful to contact a GP in London. A list of other external support agencies is available here.   
  • Can I choose which Peer Supporter I contact? – Yes. A full list, contact details and pictures of the Peer Supporters are available by clicking here. If you are in a LSE Hall of Residence at least one Peer Supporter will be available to talk to and if you are in private accommodation you can contact any Peer Supporter you want.
  • Is my problem too small and irrelevant? – No. No problem is too small and irrelevant. Peer Supporters are there to help you with what you may consider the silliest worry, concern or issue.  A Peer Supporter also understands that what may seem small to some may be a big concern for others.
  • Can I use Peer Support to get help for my friend? – We are trained to support the person in front of us. We can listen to your worries regarding someone else and if you feel they are in danger or are a danger to others we can intervene and break confidence. Otherwise it is important for them to seek help themselves or for the friend to advise them to see us.  
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