News and updates
Upcoming phone maintenance in halls during July
Between 9am and 10pm on the days noted below, there will be no telephone service in the halls listed; you will not be able to make or receive calls to any central areas of the residence during this time.
The dates and affected residences are as follows:
Friday 4 July – Butler's Wharf
Friday 11 July – Northumberland House and Passfield Hall
Friday 18 July – High Holborn Residence and Grosvenor House
Wednesday 23 July – Carr-Saunders Hall and Rosebery Hall
Telephone services in other locations will not be affected by this work, however it may not be possible to contact staff or students via their telephone extension in the affected areas on the above dates. For more information, see: IMT News - telephony upgrade
Activate your internet Your room is equipped with a LAN network socket, that allows you to connect straight to the LSE network and the internet. To activate the connection, visit: Halls internet activation
Wi-Fi in your room We've installed Wi-Fi in all LSE managed halls. To see how it works, download Get online with StudentCom [PDF]
Your hall's who's who shows you who is on your student committee, warden- or administration team. Select your residence from the menu on the left.
Important emails and updates are sent out via your hall's mailing list. You're added automatically at the start of the year, but if you're not on the list, please subscribe via: Mailing lists and RSS feeds
Fire safety and personal security
Safety tips and hints are collated at: Campus safety tips.
For fire safety advice watch our halls fire safety video.
Payments and administration
Your fee and payment deadlines are stated in your licence agreement.
For everything else you need to know about making payment, visit: How to pay your accommodation fees
Content insurance with Endsleigh is included in your room fee. For details, download your Student room insurance policy document [PDF]. To view, check or extend your cover online, visit: Endsleigh. If you live at Lilian Knowles, Anson Road, urbanest King's Cross or University of London halls, please contact your hall team for insurance information.
Early exit and swaps are possible, but you need to let us know as soon as possible, and before you move or swap. For the online early exit form and more information on leaving or swapping rooms visit: Leaving your room early
Maintenance and repairs
Building works may be scheduled from time to time. For an up to date list, visit: Refurbishment and other planned maintenance works
Make a maintenance request
Broken desk lamp or dripping kitchen tap? Let us know and we'll send our maintenance team to fix it. They work Monday to Friday during office hours. To report that something isn't working, select your hall from the list below. In emergencies, contact reception directly.
Feedback and complaints
We'd like to hear from you For general feedback and to make suggestions, visit: Comments and suggestions
Complaints We want to provide an efficient, effective and friendly service, but recognise that occasionally things can go wrong. For advice on how to make a complaint, visit: A promise to you - our service charter.