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How to contact us

Residential Services Office
3.02 Saw Swee Hock Student Centre
Houghton Street
London WC2A 2AE

Tel: +44 (0)20 7955 7531
Email: accommodation@lse.ac.uk| 

Opening hours:

Monday to Friday 
10:00 am - 4:30 pm 




Residential Services
London School of Economics and Political Science
Houghton Street

Telephone:  +44 (0)20 7955 6990
Fax: +44 (0)20 7242 1658
Email: Residences.Admin@lse.ac.uk|

Please see Who's who| for further contact details.



Information for current residents

News and updates

Coming soon: Student Halls Handbook 2014-15.
We're in the process of updating our halls handbook for the new academic year. It tells you all you need to know to get started with life in halls. The new version will be published at the end of August, in the meantime, you can still view last year's version of the Student Halls Handbook|

Orientation events for new students are now being organised across the School. There will be lots going on in your hall, too, so watch out for notices and emails coming your way. To get started while we firm up the hall orientation events, have a look at the brand new Guide to Orientation 2014|.

Get connected

Get connectedActivate your internet Your room is equipped with a LAN network socket, that allows you to connect straight to the LSE network and the internet. To activate the connection, visit: Halls internet activation|

We've installed Wi-Fi in all LSE managed halls. To see how it works, download Get online with StudentCom| [PDF]

Your hall's who's who shows you who is on your student committee, warden- or administration team. Select your residence from the menu on the left.

Important emails and updates are sent out via your hall's mailing list. You're added automatically at the start of the year, but if you're not on the list, please subscribe via: Mailing lists and RSS feeds|

Payments, insurance and administration

Promo_moneyFees and payment deadlines are stated in your licence agreement.
For everything else you need to know about making payment, visit:  How to pay your accommodation fees|

Content insurance with Endsleigh is included in your room fee. For details, download your Student room insurance policy document| [PDF]. To view, check or extend your cover online, visit: Endsleigh|. If you live at Lilian Knowles, Anson Road, urbanest King's Cross, UNITE Stratford ONE, or University of London halls, please contact your hall team for insurance information.

Early exit and room swaps are possible, but you need to let us know as soon as possible, and before you move or swap. For the online early exit form and more information on leaving or swapping rooms visit: Leaving your room early|

Fire safety and personal security

Promo_fire_1Safety tips and hints are collated at: Campus safety tips|.

For fire safety advice watch our halls fire safety video|.

Maintenance requests and refurbishment 

Promo_service_requestBroken desk lamp or dripping kitchen tap? Make a maintenance request and we'll send our maintenance team to fix it. They work Monday to Friday during office hours. To report that something isn't working, select your hall from the list below. In emergencies, contact reception directly.

Building works may be scheduled from time to time. For an up to date list, visit: Refurbishment and other planned maintenance works|

Select your hall from the list

Bankside House maintenance request|

High Holborn Residence maintenance request |

Rosebery Hall maintenance request|

Butler's Wharf maintenance request| 

Lilian Knowles
(contact reception)

Sidney Webb House
(contact reception)

Carr-Saunders Hall maintenance request|

Northumberland House maintenance request|

Anson Road maintenance request| [external page]

Grosvenor House maintenance request|

Passfield Hall maintenance request|


Feedback and complaints

    Red pen on formWe'd like to hear from you For general feedback and to make suggestions, visit: Comments and suggestions|

Complaints We want to provide an efficient, effective and friendly service, but recognise that occasionally things can go wrong. For advice on how to make a complaint, visit: A promise to you - our service charter|.