Expired student ID cards
Expired student ID cards are replaced free of charge for continuing registered and unregistered students. If your student ID card is due to expire on 22 October 2014 and you are a continuing student, then you should have received an email from the Student Services Centre to advise you that your new card is due for collection. If you have not yet received an email, please contact the ID cards team via your LSE email account at email@example.com and a member of staff will investigate and arrange for a new card for you if applicable. You will receive an email when your new card is due for collection.
Lost, stolen or damaged cards
How to order
Recent graduates and 12 month Msc students who are awaiting results are not eligible for a replacement student ID card. Visit the Alumni tab for details.
It is important that you follow these four steps as soon as possible. If your card was lost, you may want to consider first visiting main reception in the Old Building to see if it has been found.
1) Put a hold on your sQuid account: If you have activated the sQuid option on your card and topped it up with funds, immediately go to the sQuid website and choose Lost or stolen card. This will block your card and prevent further usage of the funds. (If you have not registered your card with sQuid, then you can skip this step.)
2) Order a new card: All replacement cards must be ordered and purchased (when necessary) online via the LSE Online Store (eShop) website. Please note that although the LSE Online Store requires that you enter an address, ID cards are NOT posted to students.
Lost cards can be replaced for a fee of £10. Visit the LSE online Store, read the information provided and select "Lost ID card replacement."
Stolen cards will be replaced free of charge if you supply a police crime reference number. To report a stolen card and get a crime reference number see: London Metropolitan Police. Visit the LSE Online Store and select "Stolen ID card replacement (with a crime reference number)".
Damaged cards will be replaced free of charge if you turn in the old card to the Student Services Centre when you collect your new card. Visit the LSE Online Store and select "Damaged ID card replacement".
3) Collect your new card when it is ready: If ordered online Monday to Friday before 4pm, your new card will be ready to collect from the Student Services Centre the following working day. If ordered Monday to Friday after 4pm, or over the weekend, it will be ready for you to collect after 2 working days. Please see Student Services Centre for opening hours.
If you need access to buildings before your card is ready for collection, you may print a copy of the order confirmation which will be emailed to you and use it to gain access.
4) Go back to the sQuid website and transfer your balance to your new card: (If you have not registered your card with sQuid, then you can skip this step.) Applying for a new card at the Student Services Centre will NOT put a hold onto your sQuid account. You must follow all of the steps above.
sQuid offers the option for your student ID card to be topped up with money online and used at a variety of vendors on the LSE campus. You must register your sQuid card in order to add money to it. Visit sQuid for details.
LSE alumni and 12-month Masters students who are waiting for results may apply for a Library card from Library Reception. Visit Library services for LSE Alumni for further information.
Staff should request a card from Library Reception. If you are both a student and a member of staff, you should hold a staff card. Visit the Library to request to change your card from student to staff.