How to contact us

Taught Student Cards

Student Services Centre

020 7955 6860
OLD.G.14, Ground floor, Old Building

 

PhD Student Cards

PhD Academy
020 7955 6607
4th Floor, Lionel Robbins Building

 

Alumni cards

Alumni and Library

020 7955 7361
Ground Floor, Library

 

Staff cards
Security

020 7107 5121

OLD.G.02 (Central Badging Office)

Student ID card

Your Student ID card is your gateway to many services at LSE.  It is required for access into many buildings on campus and will serve as your library card.

New students will receive their student ID card at Registration (we're unable to give you a card before your designated registration date)  If you would like to access the Library before registration, cut out the temporary pass provided in your welcome/offer pack and present it to Library reception.  Alternatively, you may bring your offer letter to Library reception and staff will issue a temporary pass.

You do not need to do anything to activate your ID card.  It should work as soon as you receive it. 

Work is taking place on the ID Card Databases on
Monday 27 and Tuesday 28 March 2017.

No new or replacement cards can be issued during this time so there may be a slight delay in processing requests for replacement cards.

Lost, stolen, damaged  or expired cards 

It is important that you follow these four steps as soon as possible if your card is lost, stolen, damaged or expired:

1) If your card was lost or stolen put a hold on your sQuid account:  If you have activated the sQuid option on your card and topped it up with funds, immediately  go to the sQuid website and choose  Lost or stolen card. This will block your card and prevent further usage of the funds. (If you have not registered your card with sQuid, then you can skip this step.) 

2) Order a new card:  All replacement cards must be ordered and paid for (when necessary) via the  LSE Online Store (eShop). Please be aware that although the LSE Online Store requires that you enter an address, ID cards are NOT posted to students.

  • Lost cards can be replaced for a fee of £10.  Visit the LSE online Store, read the information provided and select "Lost ID card replacement."
  • Stolen cards  will be replaced free of charge if you supply a police crime reference number. To report a stolen card and get a crime reference number see:  London Metropolitan Police.  Visit the LSE Online Store and select "Stolen ID card replacement (with a crime reference number)"
  • Damaged cards will be replaced free of charge if you turn in the old card to the Student Services Centre when you collect your new card.  Visit the LSE Online Store and select "Damaged ID card replacement"
  • Expired cards  will be replaced free of charge.

    Recent gradaute and 12 month Msc students who are awaiting results are not eligible for a replacement student ID card. Visit the Alumni and Staff tab for details.

3)   Collect your new card when it is ready:  If ordered online Monday to Friday before 4pm, your new card will be ready to collect from 11am the Student Services Centre the following working day.  Please see  Student Services Centre for opening hours.

If you need access to buildings before your card is ready for collection, you may print a copy of the order confirmation which will be emailed to you and use it to gain access.

4) Go back to the sQuid  website and transfer your balance to your new card:   (If you have not registered your card with sQuid, then you can skip this step.) Applying for a new card at the Student Services Centre will NOT put a hold onto your sQuid account. You must follow all  of the steps above.      

sQuid

 sQuid offers the option for your student ID card to be topped up with money online and used at a variety of vendors on the LSE campus.  You must register your sQuid card in order to add money to it.  Visit  sQuid for details. 

Alumni 

LSE alumni and 12-month Masters students who are waiting for results may apply for a Library card from Library Reception.  Visit  Library services or LSE Alumni for further information.

Staff

Staff should request a card from the Central Badging Office, Old Building G.02. If you are a member of staff who is also studing part-time at LSE you will need to hold a staff card. If you are a student with a temporary staff contract, you should hold a student card.  If you beleive that you have have the wrong card, please visit the Central Badging Office in OLD. G02.

 

 

1. I ordered my card several weeks ago and I have not yet received it in the post. When will I receive it?

Although the LSE Online Store requires you to enter your address when placing an order, cards are not posted to students.  You should visit the Student Services Centre to collect your replacement card.

2. My card is about to expire or has expired.  What should I do?

Follow the directions to order a replacement ID card.  Please note that graduates and 

12-month Masters students who are waiting for results are not eligible for a replacement Student ID card.  See the "Alumni ID and staff" tab for details.  

3. How can I access buildings while I wait for my new card to be ready for collection?

You will receive a confirmation email when you order a new card. Print the confirmation and show it to staff at building reception areas to request access to secure buildings until your new card is ready.

 

4. Can I have more than one ID card?

No. You may only hold one student ID card at a time. If you request a replacement card, and then find your old card, you are required to return the inactive card to the Student Services Centre

 

5. I found my old card. Can I have a refund?

No. Once an order has been placed for a new card, a refund can not be issued. Please note that it is LSE's policy that you hold only one student ID card at a time. You are required to return the inactive card to the Student Services Centre.

 

6. My card will allow me to use the magnetic strip to swipe into the Library, but will not allow me to tap into the Library. What should I do?

Check first to be sure that you are not storing your student card with an Oyster or a credit card.  This can disrupt the sensor that allows you to tap into buildings.  If the card still won't allow you to tap into buildings, then it is possible that your card has been damaged. Visit the Replacement card tab and follow the directions for a Damaged card to order a replacement card free of charge.

7. My card is not allowing me to access areas of campus that I think I should be able to access. Who can help?

There are a number of reasons why your card may not be allowing you to access buildings: 

  • Are you suddenly unable to access main buildings that you were previously able to enter?   Check first to be sure that you are not storing your student card with an Oyster or a credit card.  This can disrupt the sensor that allows you to tap into buildings.  If the card still won't allow you to tap into buildings, then it is possible that your card has been damaged. Visit the Replacement card tab and follow the directions to order a replacement card free of charge.
  • Do you require access to specialised areas of campus?   If your card is allowing you to access main areas on campus, but will not allow you to enter specialised restricted areas (such as departmental study rooms or research labs), you should visit the Central Badging Office (OLD G.02) to request an upgrade to your access level.
  • Are you unable to borrow books but building access is working?  Request a replacement ID card from the Online Store, select the damaged option to ensure you are not charged.

10. I am both a member of staff and a student at LSE. Where should I go if I need a campus card?

If you are a member of LSE staff who is also studying part-time as an LSE student, you should hold a staff card. If you are an LSE student who has a temporary contract of employment as a member of staff you will need a student card. In order to get your correct card please visit the Central Badging Office (OLD.G.02).

11. I need a letter but cannot attend the Student Services Centre personaly. Can I give my Id card to my friend?

No. The student ID card is issued to you, it is not trasferrable. If you lend your ID card to any other person it will be retained by the LSE staff. 

Please be aware that information regarding the use of your student ID card is accessible to members of LSE staff and the use of this information includes but is not limited to determining whether a card is functioning accurately or for the purposes of attendance monitoring.

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