Advice from ISIS

In-person advice

We run a regular drop-in service for LSE students to answer quick questions about immigration. Alternatively you can e-mail us with your question.  Please don't do both because it is usually the same person at drop-in who answers e-mail queries (there are only two full time members of staff in ISIS).

Tier 4 applications - we cannot check your form during drop in.  If there are scheduled workshops, please come to a workshop for advice.  If there are no workshops, come to drop in to request an appointment or e-mail us.

When and where is drop-in?

There is an ISIS drop-in session every week day during the Michaelmas and Lent terms and every Tuesday and Thursday during the Summer term and LSE vacations.  The drop-in sessions take place between 1.30 - 2.30 at the Student Services Centre reception.

There will be no drop-in on Friday 27 November 2015.

How do I sign up for a drop-in query?

To ensure we are able to see as many students as possible during peak periods, there are 12 time-slots available during drop-in.

  • Choose a five minute time-slot on the sign-up sheet at the Student Services Centre. You can sign up in advance with the General Advice team.
  • Complete your details on the sign-up sheet in block letters.
  • If you have multiple or complex questions, we may ask you to make an appointment or to complete our web query form.
  • Please arrive on time for your allocated time-slot.  If you are late you may be asked to wait until the end of drop-in or to book another time slot at the next drop-in.
  • If there are no times available on the day, we may ask you to book in advance for the next drop-in session or send us a query through the web query form.

E-mail advice

We will reply to your message within three working days (five working days during the peak period from June - November) so if your question is urgent, please come to our drop in service. 

ISIS web query form

Tier 4 Visa Workshops

There are no more Tier 4 workshops scheduled for the 2015 - 2016 academic year.  If you require an appointment to check your application form, please request an appointment through the ISIS web query form

Can I contact your team by phone?

The immigration rules are complex and change by frequently.  We prefer to advise by email because it  means you have a record of advice that you can refer to and we can send you important links to detailed guidance.  We can advise by phone but find that important information is often missed.   

Can you speak to my parents or another family member?

We are only able to advise a third party in extenuating circumstances e.g. serious illness.  We are only able to advise the student regarding their immigration application, so we ask that you contact us directly or we may be unable to help.  We do ask that third parties do not ask questions under the pretext of being the student as this could lead  a refusal of a visa application if information is misinterpreted.