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Correcting Errors on your Immigration Permission

Possible errors on your visa

When you receive your decision letter or Biometric Residence Permit, you should check to see if there are any errors on it. 

Possible errors may be:

  • the end date for your programme is too short. The end date of your Tier 4 student visa depends on the length of your course:
    • programme of study is 12 months or longer: you will be granted until the end of your programme plus four months.
    • programme of study is more than 6 months, but less than 12 months: you will be granted until the end of your programme plus two months.
  • LSE's sponsor license number is missing or incorrect
  • the number of working hours are incorrect - for full details on the working rules go to our information on working during your studies
  • your personal details (for example mis-spelled name).

Contact ISIS as soon as you notice an error on your visa as there is a limited period of time in which you can obtain a correction.  If you do not request it in time, you will not be able to get the correction made. You may need to make a new visa application or may not be able to work the full amount of hours you are permitted.

Correcting errors made outside the UK

There are two processes available depending on whether your visa is on a sticker on your passport or whether you have the temporary vignette and are due to be issued with a BRP on arrival.  The process for entry clearance errors is currently still free.

1. Errors on vignettes (stickers) issued for the length of your programme

If you have been granted a visa which is for the full length of your programme, this is the process you should follow. If you notice your visa has an error before you travel, we recommend that you try to get it amended  before travelling if possible.  It is likely to be quicker than the process in the UK.  

There is a system in the UK to amend this:

  • You contact ISIS to advise us there is an error on your visa 
  • ISIS prepares a letter confirming the error which you must sign to give us permission to request the correction on your behalf
  • ISIS sends your passport and supporting documents to the Home Office explaining error
  • The Home Office check the records of your application. If they agree an error was made, they will issue a corrected visa. 
  • Your passport is returned to ISIS (some have been sent directly to the student) and we will update Registry with details of your new visa

Your passport is sent at the start of the process whilst a decision is being made.  It is currently taking more than 20 working days to obtain a correction. We advise you do not plan to travel if you need an urgent request submitted because we have no way of tracking the progress of a request.

If you require your passport to open a bank account or any other administrative procedures, please complete these before submitting your passport.

If you must travel urgently, it may be possible to send the details of your travel to the Referred Casework Unit.  We are unable to guarantee that this will speed up the process of obtaining the correction.

Further details can be found on the Home Office website:

Home Office

It is also possible to submit a correction of your visa yourself.  If you complete the correction yourself, you must provide the Registry with the details of your new Tier 4 visa:

Tier 4 Student Responsibilities

2. Errors on Biometric Residence Permits issued for applications made overseas

ISIS can advise on the process of getting your BRP amended but there is no agreed procedure with UKVI where we are able to act on your behalf.  For this reason you should try to get any amendments made before travelling so that your BRP is correct when you collect it.

Follow the steps below to get a permit amended:


  • Check your permit carefully when you receive it;
  • If you find a mistake, you must email BRPError@homeoffice.gsi.gov.uk within 10 working days to inform them of the error.  Any later than this and it is not guaranteed the correction will be made.
  • Provide as many of the following details as possible: full name, date of birth, nationality, passport number, BRP reference number, case reference number and the exact nature of the error on the BRP.
  • Take a copy of both sides of the incorrect BRP for your records.

UKVI will email you advising you what you need to do next.  If the correction is agreed and you are required to return the BRP, you should send it "Special Delivery" from the Post Office so that you have a tracking number to check if it has been delivered.

ISIS are unable to track the progress of any requests for incorrect BRPs.

Errors on Biometric Residence Permits in the UK

You should check your Biometric Residence Permit (BRP) as soon as you receive it to check for any errors. If there are any typographical errors on your BRP, you must contact BRPError@homeoffice.gov.uk informing them of the error within 10 working days of receipt.

If there are any other errors, you will now have to apply for your BRP to be amended through the Administrative Review process.  This includes:

  • Incorrect end date of your visa
  • Incorrect Sponsor Licence Number
  • Incorrect Working Permission

You must apply for the Administrative Review within 14 calendar days of receiving your incorrect Biometric Residence Permit. The Administrative Review process will cost £80 and you will need to complete an online form to request the review.

Administrative Review

We have been advised that the process will take approximately 28 days to complete and if the review is successful you will be refunded your £80 application cost.

If you submit your request to get your BRP amended after 14 calendar days, we are unable to confirm that your request will be accepted and you may not be refunded the £80 fee to request the review.