International Student Immigration Service (ISIS)
ISIS was formerly known as 'Visa Office'
What does ISIS do?
ISIS staff are the only staff who are designated at LSE to advise you on the student immigration rules.
We can advise you on your immigration options while studying at LSE. See the list below:
applying to extend your stay in the UK under Tier 4 (General)
switching into Tier 4 from a different category
immigration implications if you need to interrupt your studies or retake your exams
correcting the end date of your visa if there has been a mistake
what to do if your Tier 4 application is returned as invalid or is refused
registering with the police
what to do if your passport is lost or stolen
travelling in and out of the UK
working during your studies
bringing your family to the UK or applying for your family to extend their stay inside the UK
We can also advise you on your fee status if you think that you have been incorrectly assessed or if you think that your situation has changed. ISIS is also involved in projects at LSE to support you during your studies.
Where is ISIS?
We are based in the Student Services Centre. Reception is in the ground floor of the Old Building.
How many advisers are there?
There are currently two full time members of staff:
International Student Immigration Manager: Post currently vacant
International Student Immigration Adviser: Bethan Ovens
Is the advice confidential?
Yes. ISIS staff will not share the details of your case without your consent.
Download our Confidentiality policy
How do I know that the advice is correct?
Regulated by the Immigration Services Commissioner
ISIS staff are regulated to give immigration advice under OISC guidelines. The OISC (Office of the Immigration Services Commissioner) is an independent organisation that monitors immigration advice and services. We have to attend regular training to be able to do this. If you are given incorrect advice, there is a formal complaints procedure at LSE and also through the OISC.
LSE Complaints procedure
OISC Complaints procedure
Disclaimer: The advice provided by ISIS is in accordance with the current Immigration Rules and Policy guidance which is subject to change at short notice. You are therefore strongly advised to check the guidance on our webpages or on the UK Border Agency website before submitting a visa application or travelling to the UK. LSE is a member of UKCISA - the UK Council for International Affairs.
ISIS follows the code of ethics for advising international students.
LSE is a member of UKCISA - the UK Council for International Affairs. ISIS follows the code of ethics for advising international students.
Download AISA / UKCISA Code of Ethics (updated June 2011)
How much does it cost?
Advice is free to LSE students
How can I get advice?
The immigration rules change frequently and we update these pages regularly with detailed information for students. As there are just two staff in ISIS, we put as much information as possible on the website so that as many students as possible can use our service.
If you can't find the information you are looking for, you can come to drop-in or you can e-mail us.
We run a drop-in service in the Student Services Centre reception from 1.30pm -2.30pm. During the holidays, the drop-in session takes place every Tuesday and Thursday. If you have a quick question, you can come and ask. If we think you need more advice, we can make an individual thirty minute appointment for you (Please note that we cannot do individual Tier 4 (G) application checks at drop-in). Occasionally we have to change the times we do drop-in. You can check this on our website:
Drop in Sessions
Tier 4 Advice Sessions.
We run regular advice sessions on applying to extend your stay in the UK. These last up to two hours and we go through the most complex parts of the Tier 4 (General) application form and answer your questions.
For dates check on the page
Application forms and guidance
Due to the high number of international students at LSE, we cannot always offer individual appointments. However, if we think that you need one, we can arrange this for you.
How can ISIS help me with my Tier 4 visa application?
As well as the online guidance, we run regular Tier 4 Visa workshops for students applying for a Tier 4 (General) Student visa in the UK. You can check your Tier 4 (G) application form step by step and find out which documents you need to send with your application.
Tier 4 workshop sessions and booking forms will be available from early summer 2014.
We can also check your application for you and give you detailed written feedback.
Can I get advice about working in the UK?
Yes. ISIS can advise you about the working rules during your studies. You can also check on our webpage:
Working during your studies
The HR department at LSE can advise you about working at LSE and about employing non-EEA staff:
LSE Human Resources
Can I get my CAS from ISIS?
No. Student registry issue CASs. You can request this from:
Request a CAS from LSE registry
Where else can I get immigration advice?
At LSE, you can get advice about amending mistakes on the end date of your student visa from the Students' Union Advice Centre, E297, 2nd Floor East building.
Outside LSE, you can get information and advice from
UK Council for International Student Affairs (UKCISA)
They have an advice line from Monday to Friday, 1-4pm. The number is: 020 7107 9922
You can also search for an immigration specialist online at:
Community Legal Services