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How to contact us

Tom Williams
Web producer: rich media
Tel: 020 7955 7952
Email: web.richmedia@lse.ac.uk 

Location: Web Services, TW3 3.02 (entry via Tower 2)

Video and audio

Were are writing a more comprehensive video and audio guide which we plan to publish after the latest release of the CMS has been deployed.

Video and audio files cannot be uploaded directly to the CMS. Instead we upload the files to our dedicated media server and give you the download urls which you can use in your CMS web pages.

Web Services cannot convert or edit video and audio files for you. The files you supply must be in the correct format and fully edited - the minimum requirement is that they are trimmed of extraneous material at the start and end. Ideally videos should comply with the LSE video branding guide.

Your options for converting and editing media files are as follows:-

1. Edit the file yourself (you would need some video/audio editing software)
2. Contact AV Services who can edit/convert the file for you
3. Hire external help 

Video and audio files for the web can be supplied to Web Services on a memory stick or we can set up a shared folder where you can transfer copies. For more information on this or to find out how to use your video/audio files in your CMS web pages please contact Tom Williams in Web Services. Tom is available on web.richmedia@lse.ac.uk or 020 7 955 7952.

 Public lectures and events

The Conference and Events Office and Web Services work in partnership to deliver podcasts and videos of LSE public lectures and events.

If you're organising an event and you would like to make a podcast or video available after the event please see - arranging event podcasts and videos.

Copyright and permission

You must have written permission from speakers / contributors featured in a video or podcast before you make it publicly available on the Internet.

The onus is on you as the content owner to ensure you have permission before you supply media files to web services for upload and to keep a record of that permission in case it is needed in the future. Please use our event recording or film / interview permission form or copy the text into an email. A confirmation by email is sufficient. 

You must not supply podcasts or videos for upload if you do not own the copyright or which contain materials (video clips, slides, photos, music etc) for which you do not own copyright unless you have written permission from the copyright holder. The onus is on you as the content owner to check media files for copyright material before you supply them to Web Services for upload. 

Recording video and audio


Please do not use mobile devices such as dictaphones or mobile phones to record audio. The audio quality is very poor and often inaudible and unusable. Instead please contact AV Services to schedule a recording using the lecture capture system. Ensure that when you schedule the recording you make allowance for a late start or overrun, we recommend that you add an extra 30 minutes after your event is due to finish. AV Services can advise you on how to retrieve your mp3 recording from the lecture capture system, however, it would need to be edited (trimmed at start and end) before it is supplied to Web Services for upload. If you're in a room where the lecture capture system isn't available or you want to record something other than an event/lecture e.g. an interview - AV Services may be able to loan portable audio recording equipment. If you would like to record an audio podcast of an event that is part of the main LSE public lecture series please see the information above regarding public lectures.


We recommend that you hire an external production company to record video. For more information please see - commissioning films. If you would like to record a video of an event that is part of the main LSE public lecture series please see the information above regarding public lectures.

Audio formats

Audio for the web must be supplied as an mp3 file. For speech/lecture recordings we recommend that you use the following settings - mono, 64kbps bit rate, 22KHz or 44.1KHz . Please do not supply mp3 audio using a bit rate lower than 32kbps or higher than 128kbps.

Video formats

Video for the web must be supplied as an mp4, m4v or mov file, using h.264 video codec and AAC audio codec.

  • Please use the following format and settings when supplying video for the web. We would need the video in this format to feature it on the LSE video and audio website and iTunes U.
    iPhone 3GS compatible mp4, m4v or mov video using h.264 video codec, Low-Complexity version of the Baseline Profile, 16:9 wide screen aspect ratio with a screen dimension of 640x360, 25 frames per second, 1000kbps video bit rate for short promotional films / interviews or 600kbps for long form lectures / seminars, 44.1khz or 48khz stereo AAC audio up to 160kbps audio bit rate.

    We recommend 16:9 wide screen aspect ratio, however, if your video is 4:3 square screen aspect ratio then use a screen dimension of 640x480.

    If your video editing or encoding software has an iPhone preset, please use it to ensure compatibility with iOS devices. The free video encoding application HandBrake has a reliable iPhone and iPod Touch preset.  

If you would like to record a video of an event that is part of the main LSE public lecture series please see the information above regarding public lectures.

 Commissioning films

You should put together a brief which identifies the messages you want to communicate, your target audiences, the output formats you require and time, budgetary or other constraints. Request that the finished product adheres to the LSE video branding guide and supply a copy of the guide to the production company.

When you discuss requirements with the film maker request that the film is supplied in our recommended video format for the web. It is important to also request a high quality version. This should be supplied as a 720p or 1080p HD video file. You might, for instance, want a copy for archive purposes, or to show on a large screen or for conversion to another video format - in which case you would need a high quality version. If you want to play the film in a DVD player you would also need to request a copy on DVD video.

 Jon Adams in LSE Communications has produced some excellent research films and other videos. John is available to produce promotional films, interviews, lecture recordings and other videos for LSE departments at well below market rate. If you require video production services we recommend that you contact Jon in the first instance. For more information please contact Jon on J.Adams1@lse.ac.uk or 020 7955 6727.

Alternatively a Google search will offer up lots of video production companies in the London area. We regularly use two external video production companies and can recommend their work.

2k5 Media
LSE Communications have commissioned 2k5 Media to produce some excellent promotional videos such as the new academic building video and the Stories from LSE series. Academic Registrar's Division have recently used 2k5 for their Study at LSE series.

LSE conference and events office use Dida Media to record videos of public lectures.