Coaching

The LSE has a range of internal and external coaches available as part of the LSE Coaching package.  Coaching is aimed primarily at existing managers and staff.

We define coaching as: a series of one to one, goal focused, confidential, development discussions with a coach. The aim of these discussions is to develop an individual's performance in their role and also their potential within a safe space for reflecting on and managing business and personal growth issues.

Coaching is not:-

  • Counselling – the focus is on work related issues, not personal problems, but we recognise a continuum and will refer appropriately, for example to the LSE staff counselling service
  • Remedial.  It is a positive process that helps people build on strengths as well as address weaknesses.  Successful people have coaches.
  • Mentoring, teaching, telling, prescribing, directing etc.

The agenda for coaching is typically set by the individual, but in agreement/consultation with their line manager. Types of issues and aspirations our coaches have assisted with to date include:

  • Managing relationships with staff, peers or own manager
  • Career development
  • Achieving work-life balance
  • Understanding the impact of personal style and behaviours
  • Dealing with performance feedback e.g. from CDR discussions
  • Translating management theory into practice
  • Developing strategies for implementing and managing change

Coaching Package

  • Staff are entitled to have up to 4 x 90 minute sessions with a coach, which we recommend are taken within a 6 month period. Occasionally the number of sessions may be extended to 6 where there is a demonstrable benefit.
  • Matching of coach to coachee is facilitated by HR (OLL) after an initial consultation with the coachee and their line manager
  • An initial ‘chemistry’ meeting is held to ensure all are clear about outcomes (typically 60-90 minutes)
  • Coaching may be delivered face to face, by phone or a mixture of the two depending on the circumstances and requirements.
  • We offer access to a team of coaches with a range of professional, business and academic backgrounds. All have personal experience of management roles, share our core values and are quality assured by us. 
  • Headline themes/outcomes for coaching are captured within the Coaching Services Agreement which will also cover the frequency of meetings, confidentiality, monitoring and evaluation.

If you would like to apply for Coaching for yourself or on behalf of a member of staff then please contact Suzanne Christopher|| or Chris Watt| in the HR Division.   

 

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