Information for carers

A carer is someone of any age who provides unpaid support to family or friends who could not manage without this help. This could be caring for a relative, partner or friend who is ill, frail, elderly, disabled or has mental health or substance misuse problems. Most carers might not recognise themselves under the term 'carer' as they take it for granted that they should offer physical or emotional support to people they care about. The support may range from regular 'phone calls and visits to providing a home to the person.  

Juggling work and care can be a challenge, but there are rights in the workplace which may make this easier and there is other support available. 

What are the rights for carers in the workplace?

Flexible working
Since April 2007 employees who are caring for a relative or someone who lives at the employee's address have the right to request flexible working. There is no automatic right to work flexibly and there may be circumstances where the School is unable to accommodate such a request. So please refer to the flexible working guidance to help you make the best case and increase your chances of a successful application. The guidance also includes case studies and types of flexible working.

Time off for emergencies involving a dependant
Employees have the right to take unpaid time off work in an emergency involving a dependant. The right is not for time off that can be pre-planned, such as hospital appointments, or for long-term care arrangements, such as nursing a sick relative but could be used if the normal day care arrangements break down. The School gives up to two days paid emergency leave per year which employees can apply for in circumstances not covered by compassionate leave.

Parental leave
If the caring responsibility is for a disabled child under 18 the employee can also apply for unpaid parental leave.

Further support

LSE Staff CounsellingService
Caring for others can be emotionally demanding so employees may find it helpful to seek confidential support from the Staff Counselling Service. The contact details are as follows: Telephone:  020 7955 6953, ext 6953. Email -

Carers' network
Please let us know if you would be interested in joining a network or buddy system for carers at the School. Contact Eleni Michael.
This is a private group to provide information on possible support, both internal and external, share experiences & ask questions on what support carers would find helpful. If you would like to join the group please contact  Eleni Michael

A Pocket Guide for Employees - Balancing work and being a carer

Employers for carers - Distance caring toolkit


Web resources

Carers direct (NHS) - information, support and advice for carers

Carers UK - advise in obtaining practical, emotional and financial support, including a directory of national and local organisations and an online support forum

DirectGov (caring for someone) - government help and advise for carers

Working families - information and factsheets on employment rights, tax credits and in-work benefits