How to contact us

Residential Services
London School of Economics and Political Science
Houghton Street
London
WC2A 2AE


Telephone:  +44 (0)20 7955 6990
Fax: +44 (0)20 7242 1658
Email: Residences.Admin@lse.ac.uk


Please see Who's who for further contact details.

 

 

Annual student accommodation survey

Our annual student accommodation survey helps us actively gather feedback from our customers - in this case term time residents in our halls of residence - in order to shape and improve our services. It stands next to a feedback event that is conducted annually by the LSE Students' Union, visit: Your hall your call

Survey 2016

Response rate: 58.97 per cent

Carr-Saunders Hall and Passfield Hall both won the prize for achieving the highest survey participation.  Both achieved a record breaking 100 per cent participation.

  • 90 per cent of residents are enjoying their stay in residences
  • 83 per cent of residents would recommend their residence to other LSE students
  • 75 per cent of residents felt that their residence offers good value for money

For more information, download the Hall by hall analysis table.  There are two formats available.

Student accommodation survey 2015/16 report  [XLS] – Interactive Layout or Student accommodation survey 2015/16 report  [PDF] – Optimised for Printing

Once complete, a full written report will be available to download from this webpage.

This year saw a slight drop in overall participation rate with 58.97% of all our residents completing the survey.  However two halls achieved 100% completion!  Thank you to every one of the 2462 residents who gave us their views.

Particular thanks go to the staff and student leaders at Carr-Saunders and Passfield who worked so hard to encourage students to take part.   As a reward both Hall  Committees have been awarded £250 each to spend on entertainment at their end of year party, or on an item that will benefit the whole hall.

Participation rate competition league table - final scores 
Survey 2016
 Hall  Total residents Number of responses  Percentage participation 
LSE Carr-Saunders Hall 118 118 100.00%
LSE Passfield Hall 204 204 100.00%
LSE Rosebery Avenue 325 284 87.38%
LSE Grosvenor House Studios 178 139 78.09%
LSE High Holborn 351 234 66.67%
LSE Butler's Wharf Residence 269 164 60.97%
LSE Northumberland House 336 203 60.42%
LSE Bankside House 603 337 55.89%
Sanctuary Students Lilian 368Knowles Hous 368 187 50.82%
Unite Sidney Webb House 435 204 46.90%
urbanest King's Cross 288 134 46.53%
urbanest Westminster Bridge 450 134 46.53%
University of London* + urbanest Tower Bridge + Zebra Housing Flats* 250 83 33.20%
TOTAL 4175 2462 58.97%

*University of London Halls comprise College Hall, Connaught Hall, International Hall, Lilian Penson and Nutford House
**For the sake of fair competition, University of London Halls and the two smallest LSE Halls have been combined

 

Survey 2015

Response rate: 59.38 per cent

Carr-Saunders Hall won the prize for achieving the highest survey participation. 

  • 86 per cent of residents would recommend their residence to other LSE students
  • 79 per cent of residents felt that their residence offers good value for money

For more information, download the Student accommodation survey 2014/15 report [PDF], and view the Hall by hall analysis table - appendix to the student accommodation survey 2014/15 report [PDF].

Survey 2014

Response rate: 56.79 per cent

Bankside House won the prize for achieving the highest survey participation.

  • 86 per cent of residents would recommend their residence to other LSE students
  • 74 per cent of residents felt that their residence offers good value for money

For more information, download the Student accommodation survey 2013/14 report [PDF], and view the Hall by hall analysis table - appendix to the student accommodation survey 2013/14 report [PDF].

Survey 2013

Response rate: 33.56 per cent 

Passfield Hall won the prize for achieving the highest survey participation.

  • 82 per cent of residents would recommend their residence to other LSE students 
  • 73 per cent of residents felt that their residence offers good value for money

For more survey results  including statistics and student comments, please see the Annual student satisfaction survey 2012/13 report [PDF]

Survey 2012

Response rate: 21 per cent

  • 80 per cent of residents would recommend their residence to other LSE students
  • 72 per cent of residents felt that their residence offers good value for money 
  • 66 per cent  of residents felt above average or better about their pre-arrival experience 

For more information, download the  2011/12 survey results overview [PDF]

UUK Code IIP Customer First
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