How to contact us

Residential Services
London School of Economics and Political Science
Houghton Street
London
WC2A 2AE


Telephone:  +44 (0)20 7955 6990
Fax: +44 (0)20 7242 1658
Email: Residences.Admin@lse.ac.uk


Please see Who's who for further contact details.

 

 

Annual student accommodation survey

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Our annual student accommodation survey helps us actively gather feedback from our customers - in this case term time residents in our halls of residence - in order to shape and improve our services. It stands next to a feedback event that is conducted annually by the LSE Students' Union, visit: Your hall your call

Student accommodation survey - 2017 results

Response rate: 53 per cent

Butler’s Wharf Residence won the £250 prize for achieving the most improved participation rate. They achieved a 68% participation rate in 2016/17, compared to 61% in 2015/16. 

Key facts:

  • 90 per cent of residents are enjoying their stay in residences (the same as in 2015/16)
  • 85 per cent of residents would recommend their residence to other LSE students (up from 83 per cent in 2015/16)
  • 80 per cent of residents felt that their residence offers good value for money (up from 75 per cent in 2015/16)

Download the hall by hall analysis 

The tables are available in two formats: 

  1. Excel interactive layout: Student accommodation survey 2016/17  [XLS]

  2. PDF, optimised for printing: Student accommodation survey 2016/17  [PDF] 
  • LSE Hall results: pages 1-4 
  • Third party managed hall results: pages 5-8
  • University of London Intercollegiate hall results: pages 9-12 

Previous surveys

Survey 2016 - key results and hall by hall analysis

Response rate: 58.97 per cent

Carr-Saunders Hall and Passfield Hall both won the prize for achieving the highest survey participation.  Both achieved a record breaking 100 per cent participation.

  • 90 per cent of residents are enjoying their stay in residences
  • 83 per cent of residents would recommend their residence to other LSE students
  • 75 per cent of residents felt that their residence offers good value for money

For more information, download the Hall by hall analysis table.  There are two formats available.

Student Accommodation Survey 2015/16 report  [XLS] – Interactive Layout or

Student Accommodation Survey 2015/16 report  [PDF] – Optimised for Printing 

Survey 2015 - key results and hall by hall analysis

Response rate: 59.38 per cent

Carr-Saunders Hall won the prize for achieving the highest survey participation. 

  • 86 per cent of residents would recommend their residence to other LSE students
  • 79 per cent of residents felt that their residence offers good value for money

For more information, download the Student accommodation survey 2014/15 report [PDF], and view the Hall by hall analysis table - appendix to the student accommodation survey 2014/15 report [PDF].

Survey 2014 - key results and hall by hall analysis

Response rate: 56.79 per cent

Bankside House won the prize for achieving the highest survey participation.

  • 86 per cent of residents would recommend their residence to other LSE students
  • 74 per cent of residents felt that their residence offers good value for money

For more information, download the Student accommodation survey 2013/14 report [PDF], and view the Hall by hall analysis table - appendix to the student accommodation survey 2013/14 report [PDF].

Survey 2013 - key results and hall by hall analysis

Response rate: 33.56 per cent 

Passfield Hall won the prize for achieving the highest survey participation.

  • 82 per cent of residents would recommend their residence to other LSE students  
  • 73 per cent of residents felt that their residence offers good value for money

For more survey results  including statistics and student comments, please see the Annual student satisfaction survey 2012/13 report [PDF]

Survey 2012 - key results and hall by hall analysis

Response rate: 21 per cent

  • 80 per cent of residents would recommend their residence to other LSE students
  • 72 per cent of residents felt that their residence offers good value for money 
  • 66 per cent  of residents felt above average or better about their pre-arrival experience 

For more information, download the  2011/12 survey results overview [PDF]

UUK Code IIP Customer First

 

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