Central Reprographics
Central Reprographics opening hours are 09:30 to 17:30, Monday to Friday although the office is usually attended from 08:30am. At peak times the department may extend these hours to meet demand, which may include weekend working.
Outstation and convenience copiers/MFDs service and maintenance
The Reprographics Department contracts out the photocopier provision across the LSE campus. The priority for this provision is to ensure high quality and continuous photocopying service at all times of year irrespective of level of demand during normal working hours.
The department will ensure that copiers are regularly monitored and paper levels renewed during normal working hours.
Basic problems such as paper jams or unclean copies will be responded to and addressed by Reprographics staff. If a problem can not be solved by our staff, we will place a service call out with the vendors' engineers.
During the peak period an engineer will respond to faults within two hours of reporting a fault to ensure a continuous copier service during peak period working hours.
During the off-peak period an engineer will attend within four hours of reporting a fault during normal working hours.
Calls logged after 3:30pm during peak period and 1:30pm during off-peak period may not be attended until first thing the following working day.
Convenience copier scanning and printing facilities
Scanning and printing is available on the larger Convenience Copiers. These are the Kyocera KM 4050s and 5050s without a card reader attached. Please contact a member of the Reprographics staff to arrange access to these facilities. Also please make sure you are aware of copyright law especially where scanning is concerned.
Outside normal working hours
Staff working hours and engineer working hours means that we cannot guarantee a continuous service 24 hours a day. Alternative machine locations are posted at general usage copiers so that another machine can quickly be found in the event that a copier should fail.