Well-being and stress management

Welcome to the Well-being and stress management page.  This page attempts to bring together the various policies, information and resources concerning well-being and stress management available in the School.

What do we mean by Well-being?

In the context of work "employee well-being" is having the right conditions in place to enable employees to work at their optimum level, whilst maintaining an appropriate work - life balance.

Work is good for you. Evidence demonstrates that people in work have less mental illness than those who are not working. However if work is not effectively designed, organised and managed it can have a negative impact on employee health.  The School has a duty to take reasonably practical steps to prevent potential harm to their employees' mental well being as well as their physical health and safety.  The Employee Well-being policy (pdf) sets out the School's aspirations for employee well-being, as well as the role that employees at all levels of the organisation have in helping to achieve these aspirations.

Key objectives of the Employee Well-being policy are: 

  • To create a working environment where potential work-related stressors are avoided as far as is practicable, minimised or mitigated through good management practices, effective Human Resources policies and staff development;
  • To increase managers' and employees' awareness of the causes and effects of stress;
  • To develop a culture that is open and supportive of people experiencing stress or other forms of mental ill-health;
  • To developing the competence of managers through the Knowledge, Skills and Behaviours framework, so that they manage staff effectively and fairly;
  • To engage with staff to create constructive and effective working partnerships both within teams and across the School;
  • To establish working arrangements whereby employees feel they are able to maintain an appropriate work - life balance;
  • To encourage staff to take responsibility for their own health and well-being through effective health promotion programmes and initiatives;
  • To encourage staff to take responsibility for their own work and effectiveness as a means of reducing their own stress and that of their colleagues.



For employees

Counselling Service

The School provides a confidential counselling service, which employees can access help. See the Staff Counselling Service web page for details.

Well-being courses and activities

The Counselling Service run workshops for staff every term on:
Sleep Well
Developing Emotional Resilience
Overcoming Procrastination
Mindfulness and Stress Management

Places can be booked using the Training System, but staff are welcome to drop in without booking in advance.

Throughout the year the School runs a range of well-being activities for staff including exercise and dance classes. These are advertised in Staff News.

The charity Working Families provides free webinars (seminar delivered over the internet) to help employees find a balance between work and family responsibilities. To find out more go to the Working Families website.

Mental health awareness for managers

The Staff Counselling Service joined forces with Health and Safety to deliver a pilot one day Mental Health awareness course for managers in March 2013. The slides used by the Counsellors and by the Head of Health and Safety are available, as well as a revised Stress Risk Assessment form. You require an LSE log in to access these documents.

SHIFT is an initiative to tackle stigma and discrimination surrounding mental health . SHIFT have issued resources for line managers called Working it out. These contain guidance, advice, videos on managing and support staff experiencing mental health problems.

Mutual mental health support group

Sometimes people experiencing mental health difficulties can feel isolated and unable to discuss their situation, even with close colleagues. The aim of this informal mutual support group for staff, including those who are experiencing mental health difficulties or have had such difficulties in the past, is to provide a forum for talking about these issues, to share experiences, and also pass on practical tips, such as how they broached the issue with their colleagues. It is not intended as a therapy group, nor as a replacement for counselling. If you are interested in joining or would like more information email: Health.And.Safety@lse.ac.uk  

If there's a problem

For managers

Self-assessment tool

The Health and Safety Executive in conjunction with the Chartered Institute of Personnel and Development (CIPD) have produced a self assessment tool for managers to help them reflect on their management style to assess how their behaviour helps to manage workplace stress. 

Guidance for managers

HSE guidance for managers on well-being and stress management (PDF).

Managers' guide to mental health issues

Guidance produced by SHIFT, an organisation which aims to eliminate the stigma attached to persons suffering from mental health difficulties. The guidance (PDF) helps managers to support staff who may be experiencing mental health issues.

Mental Health First Aid Training

Managers and other staff can attend a two-day nationally approved course which aims to promote awareness of mental health issues, to train non-professionals to recognise those affected by mental health problems and to offer help and guidance towards obtaining professional support. It is aimed at those without specialist mental health training, but who might encounter mental health issues in the course of their work.

On completing the course, participants should:

  • understand the symptoms and risk factors relating to common mental health issues
  • where appropriate, be able to offer "crisis first aid" safely and confidently to people suffering from mental health difficulties
  • have a working knowledge of the treatment and resources available in order to direct people to the appropriate local or national services.

Places can be booked through the LSE Training System.

HR Toolkits

Human Resources have produced a range of toolkits to guide managers through people management issues. Managers can also access an online People Management Toolkit.

HR arrange occasional online seminars ("webinars") for line managers, with an emphasis on helping employees balance their family life with work. These can be accessed via the HR Website

For students

Visit the Disability and Well-being Service web pages.

Look at the resources provided on the Student Counselling Service web pages or visit them in 20 Kingsway (KSW G507).

The LSE Students' Union also has a range of support services for Students.

Useful external links

Useful internal links