At particularly busy times of the year, and during registrations weeks, you may find that all our lines are engaged and that email is more efficient. Sometimes Data Protection Law prevent us discussing personal details by phone, even with parents.
Web contact forms
If you need to contact us about anything regarding Student Fees and Loans, we recommend you use our Fees Office Enquiry Form.
If you require any documents from the Fees Office, please use our Document Request Form.
We answer most email enquiries within 3-5 business days. During the Registration period replies will take longer.
We are available at the Student Service Centre daily between 2.00pm and 3.00pm. No appointment needed. All staff regularly manage all sorts of situations. Very occasionally a complicated problem may need you to have another appointment with a manager. You can also phone the office to request a booked appointment.
Please email to book an appointment with the Head of Fees for a time to suit you, Please do not ask to see a manager for routine transactions as this could block other students who may be in severe difficulties.
Address and phone
The Fees Office, Room AH300, London School of Economics, Houghton Street, London WC2A 2AE
Telephone: 020 7955 7765
Fax: 020 7955 7427