Welcome to the Customer First accredited Fees, Income and Credit Control Office, the Office is responsible for providing professional financial services.
The the core services we offer:
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Debt management
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Credit Control services and advice
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US Federal Loans origination and processing
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US Private loans certification
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Canadian Loan validation
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Fee Income management
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Early Payment Reward and Student discount
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Student Fee Payment advice and query management
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Management of central refunds service
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LSE Online store product & service
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Invoicing
Please ensure you have read all the relevant pages before contacting us with any questions.
If you are unable to find the information please email us.
The Fees Office manages everything relating to Fees, US, Canadian and Indian loans (including for living expenses) and Professional and Career Development Loans. Please note UK Student Loans are dealt with via Student Finance England.
Our aim is to enrich the student experience by adopting a principled centered approach to debt management. Customer service, quality and a clear commitment to our customers and stakeholders are a central objective.
Scholarships, bursaries, studentships, prizes and hardship funds are administered by the Financial support office
The information on our website covers in detail all the core services we offer, .
If you are unable to find the information you need on our website please contact us by emailing fees@lse.ac.uk
The Credit Control team is responsible for the efficient and effective collection of all income and dealing with other accounting matters in accordance with the financial regulations and financial procedures of the University.
This involves the debt management of escalated current year tuition fee debtors, aged tuition fees and Hall debtors, current year student sponsors and any current debts arising from externally invoiced customers for goods or services provided by the school.
If you are unable to find the information you need on our website please contact us by emailing credit.control@lse.ac.uk
The Cashiers team is responsible for
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Banking and coding incoming payments
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Enquiries regarding income procedures
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Enquiries about petty cash
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Requests for foreign currency
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Procedures relating to income/banking
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LSE bank account details
If you are unable to find the information you need on our website please contact us by emailing cashiers@lse.ac.uk
The Residence Fees team is responsible for the efficient and effective collection of accommodation fees.
If you have an enquiry about your Residence fees please email residence.fees@lse.ac.uk