About your privacy
The information you provide here is collected, processed, analysed and used by Estates Division. It is used in a strictly confidential manner and no personal details are passed to third parties outside the Estates Division. The only exception is that from time to time your feedback may be used to illustrate how we are doing in reports, the Maintenance Newsletter or for staff training purposes. However, we do not reveal the source of the feedback unless you say you are happy for us to do so.
Please quote the job reference on the feedback so that we can deal with any stated issues, positive or otherwise. However, should you want to submit the feedback anonymously please omit the reference number and enter the rest of the information. If you choose the latter, please note that we will not be able to resolve your queries as we will not know the details of the job and who to contact about it.
Many thanks for taking the time and completing your feedback.
Beni (Albena) Ahjem
Customer Services Manager