How to contact us

Use Service request forms to report a facilities or maintenance issue.

 

Helpdesk enquiries:  020 7955 7956

 

Estates reception:  020 7955 6477

 

Estates who's who

 

Emergency contact

Helpdesk: 020 7831 8713 or  ext 2444

Security: ext 2000

St Clement's Building

Cleaning criteria

Cleaning will be carried out between Monday and Friday from 06:00-08:30

Within term time

1. See schedule specified below

 

Floors to be cleaned

Monday

Deep clean of common areas, classrooms and general toilet clean (whole building)

Tuesday

Common areas, classrooms and toilets,  1st ,3rd and 6th floors: (office space only)

Wednesday

Common areas, classrooms and toilet clean, 2nd,4th and 5th, floors (office space only)

Thursday

Common areas, classrooms and toilets,  1st ,3rd and 6th floors: (office space only)

Friday

Common areas, classrooms and toilet clean, 2nd,4th and 5th, floors (office space only)

2. Cleaned daily

  • Common Areas (Common areas are defined as: kitchenettes, corridors, rest rooms, computer rooms and main stair cases)
  • Catering facilities
  • Toilets
  • External areas.

3. Fire Exit Stairs: Cleaned twice a week and checked on a daily basis

Outside term time

4. Periodic work scheduled by Estates and by request by department

Not what you were looking for?

If this information does not answer your query please complete a Estates Cleaning Issues/Request Form  

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