How to contact us

Use Service request forms to report a facilities or maintenance issue.

 

Helpdesk enquiries:  020 7955 7956

 

Estates reception:  020 7955 6477

 

Estates who's who

 

Emergency contact

Helpdesk: 020 7831 8713 or  ext 2444

Security: ext 2000

Lionel Robbins Building

Cleaning criteria

Cleaning will be carried out between Monday and Friday from 06:00 - 09:00

Within term time

1. See schedule specified below

  Floors to be cleaned
Monday All common areas and toilets
Tuesday Lower Ground, Ground, 1st, 2nd and 5th Floors (Office space only); All common areas and toilets
Wednesday 3rd and 4th Floors (Office space only) All common areas and toilets
Thursday Lower Ground, Ground, 1st and 2nd Floors (Office space only); All common areas and toilets
Friday 3rd, 4th and 5th Floors (Office space only) All common areas and toilets

2. Cleaned daily

  • Common Areas (Common areas are defined as: kitchenettes, corridors, rest rooms, computer rooms and main stair cases)
  • Catering facilities
  • Toilets
  • External areas.

3. Fire Exit Stairs: Cleaned twice a week and checked on a daily basis

4. External areas: Plaza Cafe area is cleaned daily

5. Saturday and Sunday: Student accessible areas are cleaned (toilets and computer and reading areas)

Outside term time

6. Periodic work scheduled by Estates and by request by department.  Cleaning will be conducted in line with the opening times of the Library, both in and out of term, and taking into account extended and 24-hr opening.

Not what you were looking for?

If this information does not answer your query please complete a Estates Cleaning Issues/Request Form  

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