How to contact us

Use Service request forms to report a facilities or maintenance issue.

 

Helpdesk enquiries:  020 7955 7956

 

Estates reception:  020 7955 6477

 

Estates who's who

 

Emergency contact

Helpdesk: 020 7831 8713 or  ext 2444

Security: ext 2000

Queen's House

Cleaning criteria

Cleaning will be carried out between Monday and Friday from 06:00-08:30

Within term time

1. See schedule specified below

  Floors to be cleaned
Monday

Deep clean of Common areas

Tuesday

Common areas, Ground Floor and  the following room on the 3rd floor 303, 304, 305, 306, 307, 308, 309, 310, 313, 314 and 315 (Office space only)

Wednesday

Common areas 2nd Floor and  the following room on the 3rd floor

Open Plan, 316, 317, 318, 320, 321, 322, 323, 325, 326, 327, 328, 329 (Office Space only)

Thursday

Common areas, Ground Floor and  the following room on the 3rd floor 303, 304, 305, 306, 307, 308, 309, 310, 313, 314 and 315 (Office space only)

Friday

Common areas 2nd Floor and  the following room on the 3rd floor Open Plan, 316, 317, 318, 320, 321, 322, 323, 325, 326, 327, 328, 329 (Office Space only)

Outside term time

1. Periodic work scheduled by Estates and by request by department

Not what you were looking for?

If this information does not answer your query please complete a Estates Cleaning Issues/Request Form  

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