How to contact us

Location: STC.198, St. Clements Building 

Protect your own computer

If your laptop or personal computer is not properly protected it can become infected without your knowledge within a few minutes of connecting it to the network. Take the steps below now to protect your computer.

1. Use Windows Vista/7 built-in firewall (enabled by default) or install a free third-party firewall like ZoneAlarm
Download ZoneAlarm Free Firewall|  

2. Update your anti-virus software to the latest definitions
LSE strongly recommends Sophos Anti-Virus| and offers a free download from School to current staff and students.Guide and free anti-virus software (for current staff and students only)

3. Download and run anti-spyware
Free anti-spyware software: MalwareBytes Free Version|  

4. Run Microsoft Updates| for the latest security updates for Microsoft Windows and Office software products.

5. Configure Windows to download security updates automatically
Start | Control PanelWindows Update (or Automatic Updates)

6. Set a password for your computer - 
Start | Control PanelUser Accounts  

Want more information? 
See the Protecting your computer guides and faqs|.

Think you have a computer virus?

If you think you have a computer virus, do the following:

  1. Update your virus scanner virus definitions
  2. Run a scan for viruses

This will disinfect your computer of any viruses. 

Not sure if you have virus protection? Want help?

Visit the Laptop Surgery| or contact your Residence IT advisor via the IT Help Desk|.


Need help?

On campus
 The Laptop Surgery| is open to all staff & students.