Taught students - IT Services contact details

IT Help Desk

For support regarding School-owned hardware and software on the LSE network, network and email account issues and general IT queries.

Email: it.helpdesk@lse.ac.uk|

Phone: +44 (0) 20 7955 6728

Extension: 6728

Fax: +44 (0) 7852 3507

Location: 1st Floor, Library

Term-Time Opening Hours:
Mon - Fri: 9.30am - 8.00pm
Sat - Sun: 11.00am -6.00pm

Vacation Opening Hours:
Mon - Fri: 9:30am - 5:30pm
Sat - Sun: Closed

You can also contact your support team through Virtual IT Assistance (VITA)|

Laptop Surgery

The Laptop Surgery| provides assistance connecting to LSE resources from off-site and connecting personally-owned laptop and mobile devices to the LSE network.

Email: ITS.Remote.Support@lse.ac.uk|

Location: S198, St. Clements Building

We also provide support in residences|

Laptop Surgery opening hours|

 

Training

For training| in basic web design and Microsoft Office and professional IT certification.

Email: IT.Training@lse.ac.uk|

Phone: +44 (0) 20 7955 6223

Extension: 6223

Location: S100, St. Clements Building

Opening Hours:
10:00 - 17:00 (Monday - Friday)

Telecoms

The telecoms| team handle queries regarding telephones, faxes, voicemail and other telecoms services.

Email: Telecoms@lse.ac.uk|

Phone: +44 (0) 20 7405 7686 (switchboard)

Extension: 2222 (fault line); 0 (switchboard)

Location: A104, Old Building

Opening Hours:
09:00 - 17:30 (Monday - Friday). Outside of these hours, the Security Desk in the Old Building take over the main switchboard calls.

Accessibility

IT accessibility information| for students and staff with disabilities.

 

Email: ITS.Disabilities.Support@lse.ac.uk|

Phone: +44 (0) 20 7955 6947

Location: First floor Library

To book an appointment, please contact the IT Help Desk|.

 

General enquiries

For all other enquiries or general information about IT Services.

 

 

Email: ITS.Admin@lse.ac.uk|

Phone: +44 (0) 20 7955 7727

Fax: +44 (0) 20 7955 7600

Location: Admin Office, S185,
St Clements Building

Opening hours:
09:00 - 17:00 (Monday - Friday)

 

Self Service Portal

Log, track and update IT support calls you make through the IT Services Self Service Portal|. For more information visit our FAQ's

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