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Information Management and Technology


IT support over the Easter School closure

The School will be closed for Easter break from 17-24 April. On these days there will be no staffed services on the IT Help Desk in the Library or the St Clements Walk-In Centre. However, you can still get IT help by phone. Our out-of-hours service will be working throughout the closure period and can quickly resolve most problems. Simply call your usual IT support number: 020 7107 5000 for Staff/PGRS or 020 7955 6728 for Taught Students.

Normal staffed services will resume on 24 April from 09:30am.


Telephone aide memoires now available

IMT will be sending aide memoire cards to all departments who have been migrated to the new telephone system. These useful cards can be kept for quick reference to the most common shortcuts on your telephone. Download a PDF version|, or visit Telephone Guides| for more detailed information on your phone and other features.


Latest status information

For the latest IT service status information and news see the LSE IT News Blog| or follow us on Twitter: @lseitnews|


Student computer areas|

LSE has around 1000 PCs around the School and residence computer rooms. Find information on term time computer access, vacation computer access and i-Roam, the LSE laptop loan service


Audio-visual services|

Audio visual services are available to provide support for teaching rooms and lecture theatres in and around LSE.




Using your own computer and mobile device|

Information on connecting to LSE resources off-site, connecting personally-owned laptops and connecting mobile devices to the LSE network.


IT training|

The IT Training team offer free training sessions and individualised support throughout the year to help both staff and students use a variety of software packages more effectively.


IT accessibility|

Accessibility and inclusion information is provided to support individual staff and student using equipment, computer software and assistive technology.


Information security|

Guidance is provided on our approach to information security, policies and procedures, handing sensitive data, securely using LSE equipment and securing your own devices.





Online guides and FAQs|

Extensive guides and frequently asked questions are provided on Information Management and Technology tools, facilities and resources.


Service catalogue|

This Service Catalogue provides a central source of information and a brief overview of all the current services provided by Information Management and Technology.


Buy hardware and software|

There are a series of agreements available to LSE staff and students, which can lead to discounts when purchasing IT hardware and software.






Staff and Postgraduate Students: Contact Us|

Find information on how staff and postgraduate students contact Information Management and Technology, get support for School-owned hardware and software or ask general IT queries.


Taught Students: Contact Us|

Find information on how taught students contact Information Management and Technology, get support for School-owned hardware and software or ask general IT queries.


Who's who in IMT|

Find organisational structure information for Information Management and Technology staff.