How do I retrieve my voicemail messages?

To retrieve your messages select option 2 from the Main Menu. If you have old and new messages the system will first ask whether you wish to retrieve old, new or all messages. The selected messages will then be replayed in chronological order during which the following options are available:

  • Press '1' TO REWIND. Rewinds the message being played by approx 3 seconds.
  • Press '3' TO FORWARD. Fast forwards the message being played by approx 3 seconds.
  • Press '4' TO START. Rewinds the message being played to the start.
  • Press '5' TO PAUSE. Pauses the message being played until you press another digit.
  • Press '6' TO END. Fast forwards the message being played to the end.
  • Press '7' TO SKIP BACK. Cancels the message being played and skips to the start of the previous message in your the mailbox.
  • Press '9' TO SKIP ON. Cancels the message being played and skips to the start of the next message in your mailbox.

Additionally, the following options are available after playing each individual message in your mailbox:

  • Press '1' TO REPEAT. Replays the time, date and contents of the current message.
  • Press '2' TO ERASE. Erases the current message and skips to the start of the next message in your mailbox.
  • Press '3' TO RESPOND. Allows you to respond to the current message by pressing one of the following:
    • 1: Forward with comments
    • 2: Reply to sender
  • Press '4' TO RETAIN. Retains the current message and skips to the start of the next message in your mailbox.

After all messages of the selected type have been played you will be returned to the Main Menu.

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