Staff can receive email notification of voicemail in two forms:
1. Using a WAV attachment
Voicemail messages can be sent as e-mails with WAV attachments. The subject says 'You have voicemail'. After opening the e-mail, double-click the icon and the message will be replayed through your PC's speakers. Please contact Telecoms to set this up as we will have to alter your voicemail account profile.
2. Using email text only
Email text only is useful for people who would like email notification of unheard messages but are unable to listen to messages via speakers. You will receive notification of a voice message in your email inbox. Dial 88 as usual to retrieve it. Please contact Telecoms to set this up as we will have to alter your voicemail account profile.
For both using a WAV attachment and email text only, when you dial into voicemail the options will say 'you have no 'new' messages'. This is because it has already been delivered to your inbox. Press 2 to listen to 'old' messages.