How do I report a fault with my telephone extension?

To report a fault with your extension please dial the Telecoms Faultline on ext. 2222, or e-mail Telecoms| with details of your fault.

You will be asked a number of questions to enable the operator to diagnose the cause of the fault, so it is a good idea to check that your calls are not being diverted to another number. If the phone socket appears to be 'dead' please try plugging in another phone into your extension socket to check that the handset is not faulty.

If you want to have an additional phone line installed, require an extension to be moved or to request changes to some of the services on your extension, please use the appropriate forms in the Telecoms Public Folder in Outlook. This may be accessed via:

Public Folders | All Public Folders | Admin | Telecoms

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