Upgrades may be available during the contract term but would incur additional cost (the handset upgrade price is significantly higher than the new connection cost).
As your current device may be discontinued, please discuss your requirements with your IT Service Desk. Your needs may have changed and they will be able to recommend a suitable new device.
In all cases, the 'old' handset must be returned to Information Management and Technology. Please keep your SIM card safe as your support team will require this to configure your new device.
If you have any queries, please contact firstname.lastname@example.org