Outlook 2003 - Recover Deleted Items

Recovering items deleted from the Deleted Items folder

When items, such as messages, are deleted from the Deleted Items folder they are usually stored on the server for 28 days and can still be recovered by users during that period.

To recover items from the Deleted Items folder:
1. In the Outlook Navigation pane, click on Deleted Items to select it.

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2. Click on Tools | Recover Deleted Items to display the Recover Deleted Items window.

3. Items are listed in order of the date and time they were deleted, starting with the oldest. To make it easier to find the item(s) you want to recover, you can change the sort order by clicking on the name of the heading you want to sort by.  For example, to sort by the item's sender, click on the From heading to sort the list in A-Z order.  Click the same heading a second time to sort the list in reverse order by that heading.

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4. Click on the item you wish to retrieve.

Note: You can retrieve more than one item. To select:

                        adjacent items:

click on the first item, hold down the SHIFT key and click on the last item.

                               non-adjacent items:

click on the first item, hold down the CTRL key and click on additional items.


all items:

click on the Select All button image002
  

5. Click on the Recover Selected Items button to move the item(s) to the Deleted Items folder.

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Moving Messages from Deleted Items

If you intend to keep your newly recovered item(s), you will need to move them from the Deleted Items folder back into the Inbox or other appropriate folder.

To move items from the Deleted Items folder:
1. In the Outlook Navigation pane, click on Deleted Items to display the folder's contents.

2. Select the item(s) you want to move.

3. On the Standard toolbar, click on the Move to Folder button. 

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4. If the folder you wish to move the item(s) to is displayed on the Move to Folder list, click on the folder name to select it.

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5. If the folder you wish to move the item to is not displayed, click on Move to Folder, at the bottom of the list to display the Move Items dialog box.


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6. Click on the folder you wish to move the item(s) to. Then click on the OK button.

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