Online guides and FAQs

The Online Guides and FAQs provide you with guidance for the most common IT functions and answers to the most frequently asked questions.

See also LSE for You|, LSE Mobile|, Moodle FAQs for Staff| and Moodle FAQs for students| for help and guidance with these applications.


Accessibility and Inclusion|
Assistive technologies, software, support


Accounts and Passwords|
Changing or resetting passwords, your IT account


Campus Computer Rooms and IT Equipment|
Computing facilities, video conferencing, data projectors


Connecting to the LSE Network with your Computer|
Access LSE resources, IMAP, laptop points


Email and Society Accounts|
Outlook, Listserv, email on mobile devices


File Storage and H: Space|
Storage quotas, backups, saving files


Printing and Scanning|
Connecting to campus printers, changing printer settings, scanners


Protecting Your Computer|
Using anti-virus, avoiding hoax messages, support policies


Software Guides|
Microsoft Office 2003 and 2010, specialist software


| Using LSE handsets, School-sponsored mobile devices


Wireless Networks
|Eduroam/JANET roaming, connecting to Wi-Fi


Working Off-Campus|
Using your computer in residences, VPN, Remote Desktop