Online guides and FAQs

The Online Guides and FAQs provide you with guidance for the most common IT functions and answers to the most frequently asked questions.

See also LSE for You, LSE Mobile, Moodle FAQs for Staff and Moodle FAQs for students for help and guidance with these applications.

Accessibility and Inclusion
Assistive technologies, software, support


Accounts and Passwords
Changing or resetting passwords, your IT account

Campus Computer Rooms and IT Equipment
Computing facilities, video conferencing, data projectors

Connecting to the LSE Network with your Computer
Access LSE resources, IMAP, laptop points

Email and Society Accounts
Outlook, Listserv, email on mobile devices

File Storage and H: Space
Storage quotas, backups, saving files

Printing and Scanning
Connecting to campus printers, changing printer settings, scanners

Protecting Your Computer
Using anti-virus, avoiding hoax messages, support policies


Software Guides
Microsoft Office and specialist software


Using LSE handsets, School-sponsored mobile devices

Wireless Networks
Eduroam/JANET roaming, connecting to Wi-Fi


Working Off-Campus
Using your computer in residences, VPN, Remote Desktop