H: Space: Manage Your Quota

Introduction

All registered users of the LSE network have access to file space on the network, which is referred to as your Home space or H: space. Each time you log on you are automatically connected to your H: space and can use it to store your files, for example, Word documents and Excel spreadsheets. It is a secure place to store your files, as the H: space of all users is backed up regularly by Information Management and Technology. However, there are quotas that apply:

Undergraduates and Taught Postgraduates

250 MB

Research Postgraduates

512 MB

Staff

512 MB

The My Documents icon on the desktop is a shortcut to the files on your H: space.

This document outlines the guidelines and regulations regarding use of your H: space. Please see Manage your Mailbox Quota| for information on email quotas and IT Training| for information on relevant IT training courses.  

Unacceptable use of H: space

You are not permitted to store any of the following on your H: space:

  • copies of software (except where approved by a tutor for use on an academic course)
  • multiple identical copies of large files
  • backup copies of personal PC hard disks
  • large quantities of personal materials (strictly speaking, NO private material should be stored)

Managing your H: space

You should regularly check the contents of your H: space and keep only what is essential to your work, deleting all unnecessary files. Remember to check in your H: space folders and sub-folders, and be sure to regularly empty your recycle bin.

Treesize Pro

Treesize Pro is a user-friendly space manager that you can use to scan your H: space for large, old or temporary files, allowing you to delete them and stay within your quota.

For more information view the Treesize Pro Guide| [pdf].

Exceeding your quota

If you exceed your allocation you lose write access to your H: space, and you will be unable to save new or edited files there. When you have deleted enough files to fall below your quota, your access rights will be restored.

In certain circumstances you may apply to have your H: space quota increased as detailed below.

Staff

Staff can have an increase to a maximum of 2GB.

Individuals that require an increase will need to contact the IT Service Desk| by email and provide a detailed explanation for the requested increase.

Research Postgraduates

Research Postgraduates can have an increase to a maximum of 1GB. 

You will need to make the request via email to your IT Service Desk|.

Please note that you will need to include a detailed explanation from your supervisor for the requested increase. Your request cannot be considered without detailed justification from your supervisor but this does not guarantee that the increase will be approved.

Taught Students

Taught Students can have an increase to a maximum of 500MB.

You will need to make the request via email to it.helpdesk@lse.ac.uk |.

Please note that you will need to include a detailed explanation from your personal tutor for the requested increase. Your request cannot be considered without detailed justification from your personal tutor but this does not guarantee that the increase will be approved.

H: space backups

IMT backs up all H: space servers every night. If you accidentally delete a file, it can probably be restored from the backups if you act promptly - although this cannot be guaranteed.

You should go to the IT Help Desk (students) or IT Service Desk (staff) and provide the following information:

  • your network username
  • the name of the file to be recovered
  • the date when it was last saved
  • the reason for retrieval.

Even though the files on your H: space are backed up centrally, you are responsible for making your own backups and should keep copies of all important files on CDs, or USB memory sticks.  

Tips on file management

Sometimes you may wish to delete or copy more than one file at a time. To do this you need to select all of the files before you delete or copy the files.

To select a number of adjacent files:
1. In the list of files in the Windows Explorer window, click on the first file of the group you wish to select.

2. Hold down the SHIFT key and click on the last file in the group.  All the files between the first and last will also be selected.

To select a number of non-adjacent files:
1. Click on the first file that you wish to select.

2. Hold down the CTRL key and click on each of the other files that you wish to select in turn.

To permanently delete files:
Highlight the files that you wish to delete permanently. Hold down the SHIFT key and press the DELETE key at the same time.

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Reviewed September 2012

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