Web Access to LSE Email (Staff and PGRs)


Please note: This guide is for all staff and PGR students who have not yet had their Outlook accounts migrated to Office 365. If you are a taught student or member of staff who has already been migrated to Office 365, please refer to this guide| instead.

If you are a taught student, please see Web Access to LSE Email (Taught Students)|.

Staff and postgraduate research students receive their email via an Exchange 2010 email server|. It can be accessed from campus computers using the standard Outlook 2010 available.

Web access to email, however, allows you to access your LSE mailbox from any computer or mobile device connected to the internet.

Logging in

  1. Open your web browser and go to mail.lse.ac.uk You will be presented with the Outlook Web App log in screen

  2. Use the radio buttons to choose an appropriate security option.
  3. Enter your LSE username and password. Click Sign in

Inbox viewer

Navigation pane

Outlook Web App has some similarities with the full version of Outlook 2010 installed on LSE computers. You will see your inbox with the navigation pane on the left side, and the familiar Mail, Calendar, Contacts and Tasks buttons at the bottom. However, you will not have a right-hand pane for your tasks as you do when using Outlook 2010.

You can change the position of the reading pane by clicking View and choosing your preferred option.



The toolbar runs across the top of your inbox and enables you to choose a number of familiar commands, such as new message, new meeting request, delete message, move or copy message, and filter messages.


Viewing other mailboxes

It is possible to view other mailboxes in Outlook Web App, but this works differently from Outlook 2010. You can only have one mailbox open at a time; you will not be able to see two mailboxes simultaneously in the navigation pane.

  1. At the top right-hand side of the Outlook Web App screen, click on the down arrow next to your name. The Open Other Mailbox dialog box will open.

  2. Enter the name of the other mailbox you wish to view. Note: you will need to have permission to add this mailbox set by the person or team who owns it.
  3. If more than one match for the name is found, a list of these will be displayed.
  4. Click on the mail box name you wish to view and then click on Open. Your mailbox will disppear from view and the new mailbox will appear in the navigation pane.
  5. To revert to your own mailbox, follow the same steps but enter your own name in the dialog box. Click Open and your mailbox will be appear again.

Logging off

Remember to log off, particularly when using a public machine. To log off, click Sign out, in the top right corner next to your name. Close your web browser to complete the logging off process and keep your Outlook Web Access secure.

Online help

Online help with Outlook Web Access is available. Click the ? button underneath your name in the top right hand corner.