Set up Apple Mac Mail on a personally owned computer (Staff and PGRs)


This guide is for staff and postgraduate research students who have been migrated to the new Exchange 2010 email server.  Taught students use Office 365; for guidance please see Office 365|.

Staff and postgraduate research students have been upgraded to the new Exchange 2010 email server|. This guide describes how upgraded staff can access their LSE email account from a personally-owned computer using an exchange connection. This type of connection synchronises your email, calendar and task list, and provides access to the global address list.

Please note: synchronisation can take a long time to complete, particularly when the connection to the server is first set up. The exact time will depend on the connection speed and the amount of data you have stored.


You should be familiar with using Mac OS X and be connected to the Internet. We recommend updating the operating system to the latest version as some features, such as task list, may not work on older versions. We recommend updating to Mac OS X 10.8 Mountain Lion or newer, if your Mac supports it.

Set up mail

  1. Open Mail from the Applications folder in Finder
    • If you are opening Mail for the first time, go to Step 4
    • If you have used Mail before, continue to Step 2
  2. From the menu bar, at the top of the screen, click Mail | Preferences...

  3. The Preferences... window will appear. Click the Accounts tab and then click the + button in the bottom left-hand corner.

  4. In the screen that appears, enter your LSE network account details as follows:
    • In the Full Name: box, genter your name, as you would like it to appear
    • In the Email Address: box, enter your LSE network username followed by
      For example: if your LSE network username is BLOGGSJ, you would enter in this field.
    • In the Password: box, enter your LSE network password


  5. When you have entered your details, click Continue
  6. The remaining details should automatically be populated with the relevant details
  7. If you do not want your Contacts or Calendars to synchronise with the Contacts/Address Book or iCal programs on your Mac, uncheck the relevant boxes in the Also set up: section

  8. Click the Create button and the set up process will be complete. You may need to Quit and reopen the Mail program to begin synchronising your email.