Staff and students with their own laptops

Introduction

Access to LSE network resources requires an LSE network username and password.

Students: All students are provided with their own email account and access to the LSE network for the duration of their course(s). Details of how to register for a network username and password are available from the IT Help Desk, Library First Floor or online at IT at LSE guides for new students.

Staff and research students: All staff and research postgraduates are provided with their own email account and access to the LSE network for the duration of their employment or study. Please contact the IT Service Desk if you do not already have your account details.

Users who are considering bringing a laptop computer with them for use while at the LSE may wish to take account of the following information:

As a registered user of LSE IT facilities, you are bound by the following:

  • School's Policy Statement on the Use of Information Technology
  • Conditions of Use of IT Facilities at the LSE
  • Code of Conduct for the Use of Computer Software at HERCE
  • Computer Misuse Act
  • Copyright, Designs and Patents Act.

In particular, you must not distribute offensive material, illegally copy software, breach copyright or send mass unsolicited email messages. Misuse may result in the withdrawal of your access rights. Please see IT Policies for details.

Where can I connect to the LSE network?

  1. Study bedrooms in LSE Residences (wired network)
  2. Laptop points in the Library (wired network)
  3. Wireless enabled areas on Campus and in LSE Residences (Wi-Fi)
  4. Wired network points in your office or research room (staff and research students only)
  5. A remote location using dial-up, broadband or mobile broadband

What do I need?

Ethernet: Most modern laptops have an internal Ethernet adaptor preinstalled. If not, Ethernet cards are available from PC shops and online suppliers for approximately £30. You will also need a straight RJ45 network cable.

Wireless: The LSE wireless network is Wi-Fi compatible (IEEE802.11b/g). Many modern laptops have a wireless adaptor preinstalled. If not, Wi-Fi cards cost £35-£65 from online suppliers and PC shops.

Dial-up modem: Most modern laptops have an internal modem preinstalled. All V90/92 modems are compatible with the UK phone system but you may need a UK modem cable or adaptor. We recommend using broadband instead, via an Ethernet or wireless card, as it is much faster than dial-up and allows you to make phone calls whilst online.

How do I connect?

LSE Residences:

Using the default Windows/Mac OS X/Linux network settings and the correct cable plugged into the network socket in your room, residents should be able to connect to the LSE website: www.lse.ac.uk, without any changes to their laptop configuration. Full internet access requires registration and configuration, details of which are available online. Residents can expect a minimum connection speed comparable to that of a dial-up modem for browsing and email. In order to prioritise academic work, a collection of 'non-academic' applications have some restrictions applied, for details see Network Bandwidth.

 

Laptop points in the Library:

Plug your laptop into one of the Library laptop points, and open your Internet browser at the start of each session. You will be redirected to the logon page at https://webauth.wism.lse.ac.uk/login.html. Log on using your LSE username and password. The connection will be enabled once you have been authenticated. For more information, see Wired network connection.

Wireless enabled areas on Campus and in LSE Residences:

LSE provides wireless access points in various locations across Campus. There are over 300 wireless access points in teaching rooms, open spaces and recreational areas. Each LSE Hall of Residence has at least one wireless access point in a communal area. For more information, see Wireless network connection.

 

A remote location using dial-up, broadband or mobile broadband:

Please note: Any users still using dial-up should seriously consider upgrading to broadband, as it is much faster.

LSE does not provide a dial-up network for users in private accommodation. You will need to register with a UK Internet Service Provider for connection, if you do not already have an account that is valid in the UK.  Email, public folders, H: space, web space and some Library journals are available to those connecting from home. Users can connect to LSE resources in two ways; see Connecting to LSE resources.

Email

LSE provides all staff and students with an email account. The easiest ways to access your LSE email account are via the remote desktop or web access. Documentation on accessing your LSE account using other email clients is also available.

File storage (H: space)

Users are automatically connected to some file storage space when logged on to School computers. To access your H: space and other network drives from your own computer please see Access your files.

Virus protection and security patches

You are required to take the necessary steps to protect your computer from being vulnerable on the network. LSE offers free antivirus software and network security advice to current staff and students. Please visit Protect your own computer for more information and instructions.

Computers that are detected as vulnerable may be disconnected from the network.

Help and support for laptop users

Note: Staff and research students with LSE-owned computers are supported by the IT Service Desk. Contact it.servicedesk@lse.ac.uk for assistance.

Support is provided for:

  • Connection of personally-owned computers to the LSE network, personal network file space(H: space) and School printers
  • Sophos Anti-Virus installation  for Windows XP/Vista/7 and Mac OS X
  • Virus or malware infection
In LSE Residences:

Residences are supported by the IT Help Desk.

Email: it.helpdesk@lse.ac.uk
Phone: 020 7955 6728

On Campus:

Laptop Surgery

Email: it.helpdesk@lse.ac.uk
Location: Walk In Centre, 1st Floor, Library
Opening hours:
Term time: Monday to Friday - 10am to 4pm (closes at 2pm after the first part of each term).
Vacation: Monday to Friday - 11am to 1pm. See Laptop Surgery for more detailed information.

Detailed instructions are available via the Using your own computer page.

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Reviewed September 2012

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