Web surveys

Information Management and Technology currently offers a web based survey design tool called Qualtrics.

Qualtrics is used by over 1300 universities globally and can be used by LSE staff and postgraduates only - in support of the work of the School. In the case of students, it can only be used for academic-related purposes.

Please note, the application is unsupported, we are not able to assist you in the creation of your survey or the analysis of data.


Frequently asked questions

I'm not very experienced creating or analysing surveys

Qualtrics will also help with survey design and analysis. For guidance on using Qualtrics, see their website.

Can IMT help with the design or analysis of surveys?

Unfortunately not. IMT can advise on the specific use of SPSS and can provide documentation on the use of the survey application, Excel and SPSS, but cannot perform any analysis or design. There are a number of web based resources widely available (click here to search) which can offer more in depth information on the theory of survey design and analysis.

Can anyone else who creates surveys using the IMT tool view the results or change the design?

Key IMT staff have administrative control over all areas of the application. However, normal users can only edit those surveys which they created themselves. This applies equally to the survey response data. The database that drives the application and stores the responses is held securely and is backed up on a nightly basis.

Can anyone in the LSE run a web based survey?

This is a service for staff and postgraduates only and use must be in support of the work of the School. In the case of students it is only to be used for academic-related purposes.

Are there any rules which I should be aware of?

Use of the service is covered by the School's conditions of use of IT, in particular point 8.i prohibiting the use of multiple unsolicited emails which would include requests to take part in a survey:

If you intend to survey a large number of students, you may need to obtain permission to do this from the Press and Information Office in order to communicate the survey to the student or staff body. IMT must grant specific access to the survey application and can choose to revoke access at the request of the school body. Surveys of non-LSE members should not be affected.

How much can I change the design of the survey?

As a web based survey, you must comply with the LSE web style guide.