How to contact us



Phone: +44 (0) 20 7107 5400


Extension: 5300/5400 (for urgent support calls)


Location: ALD.3.01, 3rd Floor, Aldwych House


Opening Hours:
AV booking and service requests:
09:30 - 18:00 (Monday - Friday)
Urgent teaching room support:
8:30 - 18:00 (Monday - Friday)

Video and Web conferencing

Both these technologies allow a live video connection between people in separate locations for the purpose of communication or interaction. It facilitates people to communicate visually including sharing visual materials from anywhere in the world.

IMT have a bookable Video Conference facility in TOW1.G.05 that can be used for either Video or Web Conferencing. We highly recommend a test prior to the meeting whether using web or video conferencing.

About Video and Web Conferencing

Video Conferencing uses a specialist hardware device to facilitate your video conference. This means that the remote site (the place you are connecting to) must also have a video conference unit. Most higher education and corporate institutions have video conference facilities but this may be a restriction when connecting to home users.

Web Conferencing uses software such as Skype, WebEx or GoToMeeting on your laptop, tablet or PC in conjunction with a webcam to facilitate your conference. Anyone connected to the internet with the same web conference software is able to connect.

Video Conferencing benefits and limitations

The benefits of Video Conferencing are:

  • Higher quality video using a PTZ (pan, tilt, zoom) camera
  • Boundary microphones to capture the audio of a larger group of attendees
  • Ability to show visual materials on a laptop, PC or visualiser
  • Generally a more reliable connection
  • Up to 3 remote sites can be connected to your meeting

The limitations are:

  • The remote site must have a video conference unit
  • You are restricted on LSE campus to using our Video Conferencing unit in Tower 1 (or possibly the Sheikh Zayed Theatre)

To compensate for these limitations there are external services that can 'bridge' web conference users into your meeting.

Web Conferencing benefits and limitations

The benefits are of Web Conferencing are:

  • The hardware required for this is very cheap
  • Skype and other software are free
  • You can connect to any site with the software and an internet connection
  • You can host the conference in almost any room on campus (with loan of the appropriate kit)
  • Most people are familiar with using this software

The limitations are:

  • You often have to pay for a premium service to share desktop screens (i.e. show Powerpoint etc) or connect to multiple users
  • Often a simple webcam offers limited quality audio/video
  • Can provide challenges when multiple attendees are on one site

To compensate for these limitations:

  • The Video Conference room has been equipped with:
    • A high quality USB conference microphone for capture of multiple attendees
    • An HD web cam with a wide lens to capture multiple attendees
  • A premium subscription on Skype, for example is not expensive

Which type of conferencing should I use?

If the remote site (person you are connecting to) does not have access to a video conference room, then Web Conferencing is your only option.

If however they do have access to a video conference room, then either Video or Web Conferencing can be used.

Booking the video conference room

Please email with the following information:

  • Date/time for booking
  • Contact email/phone for technical support at the remote site to arrange a test connection
  • If using video conferencing:
    • The IP address of the video conference room at the remote site
  • If using web conferencing:
    • The software being used
    • Meeting connection details (e.g. Skype name)

We also recommend a backup phone number for the remote meeting room should there be any problems. A conference phone is available in the Video Conference room for this purpose.