The IT Help Desk is your first point of contact for IT issues, queries and general support.
How to contact us:
By phone: 0207 955 6728 | x6728
By email: firstname.lastname@example.org
In person: IMT Walk In Centre, Library 1st Floor
- Term time: Mon - Fri, 09.00 - 19.00 & Sat - Sun, 11.00 - 18.00
- Vacation: Mon - Fri, 09.00 - 19.00 & Sat - Sun, 11.00 - 18.00 (Easter only)
If you require support overnight, weekends or during public holidays, please call the usual Service Desk number (x6728) and you will be put through to our Out of Hours Helpline, NorMan.
There are a number of Information Security (InfoSec) policies and processes in place to help keep students safe online. For example:
These documents are also critical for providing assurance to funders, regulators, auditors and governments that LSE takes seriously the confidentiality, integrity and availability of data placed in its care.
For more InfoSec policies, procedures, useful guidelines and documentation, see here.