How to contact us
See Web support| for all the latest guidance and news about creating and editing content using the CMS and for the LSE web style guide, which is applicable to all web contributors.


The web services team provides the following services to LSE staff and web users:

Best practice and editorial support and advice for the corporate website

  • Management of content over time, including information architecture review and action plan
  • Developing your web presence in accordance with your strategic goals including stats analysis, web editorial surgeries and action plans, review of online communications strategies etc
  • Integrating emarketing with print promotions
  • Editorial best practice and LSE style advice
  • Training for web contributors and authors on writing and editing online
  • Facilitating user experience research: user testing, focus groups, surveys etc
  • Usability and accessibility
  • Best practice reviews for editorial skills and writing for the web
  • Information design

Training and best practice using the CMS:

  • Search
  • Shortcuts / redirects 
  • Web to email
  • Support and training on the CMS including 'How to' guides and training handover notes
  • Authentication / authorisation
  • Web to email forms
  • Website production
  • Design
  • Handover training
  • Web surgeries
  • Webeditors.
  • Enquiries mailbox
  • Web-first publishing (HTML > XML for InDesign to enable publishing print at same time as web) 
  • Image bank

Video and audio, services and best practice: