Aspects of Designing Information Services

IS414

Half/ full unit

Half

Dr C Sørensen, Room NAB 3.11
 

This course is optional for the MSc Analysis, Design and Management of Information Systems, MPA Public and Economic Policy/MPA Public Policy and Management and is open to others. However, knowledge of information systems development to the level of IS471 Innovating Systems Development is assumed and required.

It is a half-unit version of IS414 Designing Information Services and cannot be taken with that course.

The course aims to give the students a theoretical and practical introduction to the key issues in designing and building contemporary information and communication technologies (ICT).

• Introduction to the design of information services.

• Designing for the mobilisation of interaction.

• Understanding Software as a Service.

• Supporting interaction.

• The representation of the social in the technical.

• The role of proper understanding of context in service design.

• Mobile collaboration.

• The changing role of the user in collaboration services.

• Interactive innovation of information services.

• Designing for interaction asymmetry.

• The role of information infrastructures in designing information services.

Lent term

Lectures

10 x 2 hours

Lent term

Seminars

9 x 2 hours

Students discuss articles, practice design, and present design ideas in the classes. Regular project meetings are held with the course teachers.

Benkler, Y. (2006): The Wealth of Networks. Yale University Press;

Braa, K., C. Sørensen, and B. Dahlbom, ed. (2000): Planet Internet. Studentlitteratur;

Barabási, A.-L. (2002): Linked. Cambridge, MA: Perseus;

Barley, S. R. & G. Kund(2004): Gurus, Hired Guns, and Warm Bodies. Princeton University Press;

C. U. Ciborra and Associates (2000): From Control to Drift. OUP; Ciborra, C. (2002): The Labyrinths of Information. OUP;

Collins, R. (2004): Interaction Ritual Chains. Princeton University Press.

Dahlbom B and L. Mathiassen (1993): Computers in Context. Blackwell;

Dourish, P. (2001): Where the action is. MIT Press;

Goffman, E. (1959): The Presentation of Self in Everyday Life. Bantam;

Haddon, L., et al eds. (2006): Everyday Innovators. Springer;

Höök, K., D. Benyon, & A. J. Monroe, ed. (2003): Designing Information Spaces. Springer;

Ito, M., D. Okabe, & M. Matsuda, ed. (2005): Persona, Portable, Pedestrian. Cambridge, Mass: The MIT Press;

Kallinikos, J. (2006): The Consequences of Information. Edward Elgar;

Ling, R. (2004): The mobile connection. Elsevier;

Ling, R. (2004): The Mobile Connection: The Cell Phone's Impact on Society.

Ling, R. (2008): New Tech, New Ties: How Mobile Communication is Reshaping Social Cohesion. The MIT Press. Morgan Kaufmann;

Löwgren, J. and E. Stolterman (2004). Thoughtful Interaction Design. MIT Press;

Mccullough, M. (2004): Digital Ground. MIT Press. Cambridge, Massachusetts;

Norman D. A. (1998): The Invisible Computer. MIT Press;

Rheingold, H. (2002): Smart Mobs. Perseus Books;

Sommerville I. (1995): Software Engineering. Addison-Wesley;

Sørensen C., Yoo, K. Lyytinen and J. DeGross (2005): Designing Ubiquitous Information Environments. Springer;

Sproull L. and S. Kiesler (1993): Connections. MIT Press;

Thackara, J. (2005): In the Bubble. Cambridge. MIT Press;

Yates, J (1989): Control through Communication. Johns Hopkins University Press;

Yates, J. (2005): Structuring the Information Age. Baltimore: The Johns Hopkins University Press;

Zuboff, S. & J. Maxmin (2002): The Support Economy. Penguin.

A three-hour formal examination in the Summer term