Global Sourcing and Management of Business and IT services

IS417

Half/ full unit

Half

Prof L Willcocks, Room NAB 3.23

The course focuses on global sourcing strategies and practices of corporations and government agencies. It examines these in Europe, Americas and Asia Pacific in the context of increasing globalization of organizational intent, capabilities and sources of service supply. The course provides an understanding of how international business is pursued, convergence and differences across organizations and countries, business strategies and ‘fit’ with IT governance and sourcing approaches, and how sourcing of business and IT services is managed, focusing especially on outsourcing and offshoring decisions and implementation.

Lent term

Lectures

10 x 2 hours

Lent term

Seminars

10 x 1 hours

One group presentation in a seminar. Students will also pre-read and prepare teaching cases for seminars.

• Cousins, P.,  R.Lamming,  et al. (2010) Strategic Supply Management : Principles Theory and Practice,. Prentice Hall, London
• Davenport, T. et al., Strategic Management In The Innovation Economy: Strategic Approaches and Tools For Dynamic Capabilities, Wiley, New York.
• Galliers, R. and D. Leidner,  (2009) Strategic Information Management. Routledge, London
• Ghemawat, P. (2007) Redefining Global Strategy. Harvard Business School Press, Boston
• Lacity, M. (2006) Global Sourcing of Business and IT Services Palgrave, London.
• Morrison, J. (2010) International Business. Palgrave, London.
• Oshri, I.,  J. Kotlarsky, and L. Willcocks,  (2010) The Handbook of Global Sourcing and Offshoring Palgrave, London – includes 6 teaching cases that will be used.
• Peng, M. (2010) Global Business. South Western Gengage Learning, New York
• Willcocks, L. and M. Lacity (eds) (2009) Outsourcing Information Systems: Perspectives, Practices and Globalization  Sage, London.
• Willcocks, L. and M. Lacity (2009) The Practice of Outsourcing: From IT to BPO and Offshoring Palgrave, London.

A three hour exam in the Summer Term.