Designing Information Services

IS414

Half/ full unit

Full

Dr C Sørensen, Room NAB 3.11
 

This course is optional for the MSc Analysis, Design and Management of Information Systems, MPA Public and Economic Policy/MPA Public Policy and Management and is open to others. However, knowledge of information systems development to the level of IS471 Innovating Systems Development is assumed and required.

The course aims to give the students a theoretical and practical introduction to the key issues in designing and building contemporary information and communication technologies (ICT).

• Introduction to the design of information services.

• Designing for the mobilisation of interaction.

• Understanding Software as a Service.

• Supporting interaction.

• The representation of the social in the technical.

• The role of proper understanding of context in service design.

• Mobile collaboration.

• The changing role of the user in collaboration services.

• Interactive innovation of information services.

• Designing for interaction asymmetry.

• The role of information infrastructures in designing information services.

Lent term

Lectures

10 x 2 hours

Lent term

Seminars

9 x 2 hours

Students discuss articles, practice design, and present design ideas in the classes. Regular project meetings are held with the course teachers.

Benkler, Y. (2006): The Wealth of Networks. Yale University Press;

Braa, K., C. Sørensen, and B. Dahlbom, ed. (2000): Planet Internet. Studentlitteratur;

Barabási, A.-L. (2002): Linked. Cambridge, MA: Perseus;

Barley, S. R. & G. Kund(2004): Gurus, Hired Guns, and Warm Bodies. Princeton University Press;

C. U. Ciborra and Associates (2000): From Control to Drift. OUP; Ciborra, C. (2002): The Labyrinths of Information. OUP;

Collins, R. (2004): Interaction Ritual Chains. Princeton University Press.

Dahlbom B and L. Mathiassen (1993): Computers in Context. Blackwell;

Dourish, P. (2001): Where the action is. MIT Press;

Goffman, E. (1959): The Presentation of Self in Everyday Life. Bantam;

Haddon, L., et al eds. (2006): Everyday Innovators. Springer;

Höök, K., D. Benyon, & A. J. Monroe, ed. (2003): Designing Information Spaces. Springer;

Ito, M., D. Okabe, & M. Matsuda, ed. (2005): Persona, Portable, Pedestrian. Cambridge, Mass: The MIT Press;

Kallinikos, J. (2006): The Consequences of Information. Edward Elgar;

Ling, R. (2004): The mobile connection. Elsevier;

Ling, R. (2004): The Mobile Connection: The Cell Phone's Impact on Society.

Ling, R. (2008): New Tech, New Ties: How Mobile Communication is Reshaping Social Cohesion. The MIT Press. Morgan Kaufmann;

Löwgren, J. and E. Stolterman (2004). Thoughtful Interaction Design. MIT Press;

Mccullough, M. (2004): Digital Ground. MIT Press. Cambridge, Massachusetts;

Norman D. A. (1998): The Invisible Computer. MIT Press;

Rheingold, H. (2002): Smart Mobs. Perseus Books;

Sommerville I. (1995): Software Engineering. Addison-Wesley;

Sørensen C., Yoo, K. Lyytinen and J. DeGross (2005): Designing Ubiquitous Information Environments. Springer;

Sproull L. and S. Kiesler (1993): Connections. MIT Press;

Thackara, J. (2005): In the Bubble. Cambridge. MIT Press;

Yates, J (1989): Control through Communication. Johns Hopkins University Press;

Yates, J. (2005): Structuring the Information Age. Baltimore: The Johns Hopkins University Press;

Zuboff, S. & J. Maxmin (2002): The Support Economy. Penguin.

A three-hour formal examination in the Summer term accounts for 50% of the mark. A practical group project accounts for 50%.