How do organisations evolve as they are subject to transformative forces? How are pervasive technologies shaping the present and future of the business sector? We are interested in the transformative power of the new digital revolution we are living. We examine, for example, the changes in customer’s expectations and behaviours following the advent of the smartphone, artificial intelligence and big data.
More specifically, we look at issues surrounding the growth of digital information, mobile technologies, cloud computing and internet-enabled business activities. In addition to this, we work on IT-enabled innovation, with regards to enterprise mobility, issues of security and privacy, system development and implementation practice, outsourcing of IT and business services.
What are the benefits of adopting a new technology infrastructure in key public sectors, such as public health and the justice system? In what way can video hearings, for example, contribute to a system that is just, proportionate, and accessible to all users and thus transform and modernise the justice system?
We aim to have a positive impact on society, whether it’s social, cultural or environmental and work towards tackling the world’s most pressing challenges. One of our recent projects, for example, focused on the economic and social benefits of promoting diversity and inclusion in business innovation, whereas another project has examined the driving forces behind and obstacles to innovation in higher education.
Who we work with..
We conduct leading research on a diverse range of areas, from internet governance, net neutrality, and protection of intellectual property rights, to privacy and security and e-commerce. Given the broad scope of our work, our experts come from different LSE departments and specialised centres, such as the Department of Management, the LSE Tech research group, the Department of Law, the Department of Media and Communications, and The Marshall Institute.
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