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CARR report on customer engagement in air traffic management
Customer engagement is a central theme in UK regulation. But what are the critical dimensions of such processes? What do regulated companies and their customers make of their engagement practices? This report, financially supported by NATS, by Eva Heims and Martin Lodge highlights critical design issues to enable successful customer engagement practices in regulation. The report is available here
Wisdom of patients: predicting the quality of care using aggregated patient feedback
Reseach from CARR shows that combined feedback from patients, including tweets and Facebook posts, effectively predicts the findings of hospital inspections.
CARR report on numerical statements in political discourse
Has there been a rise in the use of statistics and facts in contemporary political discourse? This carr report found no clear patterns in its analysis of political and parliamentary speeches, twitter and government announcements. The report is available here
Future of Independent Economic Regulation Lecture by Cathryn Ross
What is the future of independent economic regulation? This central question was discussed during a joint lecture by Ofwat and carr. The lecture is available as a report and as podcast
Read the latest issue of Risk & Regulation magazine
Risk&Regulation is the biannual magazine of the Centre for Analysis of Risk and Regulation (CARR). This online version of the printed magazine includes articles by leading scholars and practitioners that feature links to other relevant items, events, and publications produced by CARR.
CARR QUAD Team presents at 33rd EGOS Colloquium in Copenhagen (4-6 July)
Research on the ‘Quantification, Administrative Capacity and Democracy’ (QUAD) features at the 33rd EGOS (European Group for Organizational Studies) colloquium in Copenhagen. carr will be represented with two papers, by Alex Griffiths and Andrea Mennicken and by Andrea Mennicken, Liisa Kurunmäki and Peter Miller.
CARR/RAND Europe research on regulation of logistics infrastructures in Brazil
Funded by the UK’s Prosperity Fund, research by carr and RAND Europe developed a new approach towards regulation of logistics infrastructures with direct application to Brazil. More information is available here.
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