Lisa is a Research Fellow at LSE Health and Social Care and is currently working on the FP7 European Union Cross Border Care Collaboration Project, conducting research into long-term care for older people with five country partners. Lisa's interests are in the quality of long-term care, public reporting and user feedback, choice and decision-making, best practice and quality improvement.
She has an MSc in Health Policy, Planning and Financing jointly awarded by the LSE and the London School of Hygiene and Tropical Medicine, and an MSc in International Development from the University of Bath. She is currently studying for a PhD in Social Policy, comparing international approaches to quality in long-term care. Before her postgraduate studies and joining the LSE, Lisa spent sixteen years working in management and consulting roles in sectors including financial services, telecommunications and health care.
Trigg, Lisa (2013) Using online reviews in social care. Social Policy & Administration, ISSN 01445596.
Trigg, Lisa (2012) Using online reviews in social care. PSSRU discussion paper, 2836. Personal Social Services Research Unit, London, UK.
Trigg, L. 2011. "Patients' opinions of health care providers for supporting choice and quality improvement." Journal of Health Services Research & Policy 16(2):102.
Trigg, Lisa (2011) Introduction: the demand for long-term care for older people. Eurohealth, 17 (2-3). pp. 1-2.
Trigg, Lisa (2012) Could TripAdvisor-style reviews work for social care providers? Health and Social Care at LSE (24 Aug 2012) Blog Entry.
Trigg, Lisa and Vieth, Helen Clare (2012) EU collaboration on cross-border long-term care at the ILPN conference 2012. Health and Social Care at LSE (16 Aug 2012) Blog Entry.
Trigg, Lisa (2012) Guest blog: using online reviews to choose care homes. Age UK Blog (25 Jul 2012) Blog Entry.